Setup & Deployment
What is color depth in Windows OS and is it important to support 32-bit color depth support?
In a 32-bit color system, each pixel is represented by 24-bit color (8 bits each per red/green/blue channel). The remaining 8 bits are the alpha (transparency) channel or unused. Please refer to the Wiki page for the information about True Color ...
How to install vSpace Pro Enterprise in restricted network environment (e.g. offline deployment)?
To deploy vSpace Pro in restricted Internet network environment (e.g. offline environment), it is mandatory to have a minimum of 2 host machines. One host machine (Host A) is used to deploy the vSpace Manager component. A second host machine (Host B) ...
Can GPU hardware be used to assist 'UXP Turbo' protocol encoding?
Yes, the 'UXP Turbo' protocol enables GPU support. The new 'UXP Turbo' protocol is supported on vSpace Pro Enterprise Edition (version 12.7.1 and higher) to provide enhanced desktop delivery experience for multimedia intensive use cases such as: 3D ...
How to install vSpace via Command Line with Elevated Privileges
Installing vSpace via command line it's a more direct alternative that could be used to help issues like when a conventional install fails or if you have experiencing problems after installation. Here is an easy way to do it: 1. Download our latest ...
How to use 'Scheduled Tasks' feature in vSpace Console for scheduled reboot, shutdown or firmware update
vSpace Pro Enterprise Edition (version 12.5.1 and higher) comes with vSpace Console ‘Task Schedule’ support for scheduled device reboot, shutdown and firmware update. Below please find the instructions for each supported ‘Task Schedule’ use case: (1) ...
vSpace Pro: Windows error message when installing. "Windows can't verify the publisher of this driver software".
Our current installers of vSpace Pro provide a SHA 2 certificate to satisfy the install requirements of modern Windows operating systems like Windows Server 2016, 2019 and Windows 10. However, when installing vSpace Pro on an older operating system ...
Does vSpace Pro Enterprise software support webcam for video conferencing?
Yes. Starting in vSpace Pro Enterprise Edition version 12.4.0, native redirection of webcam in vSpace session connected from RX300, RX-RDP, RX-RDP+, RX420(RDP) and vSpace Pro Client for Windows is supported. The native webcams support has been tested ...
How to preserve settings and configurations in vSpace Console when reinstalling?
If you are in need to reinstall vSpace and you want to preserve all configurations and settings in vSpace Console that have been done in your current installation, there is a way to do that: The vSpace Console complete configuration is stored in a ...
How to optimize Flash content playback in vSpace Pro?
The vSpace Pro Enterprise Edition comes with enhanced audio protocols for the L-series and RX-series thin clients to provide better audio delivery including website video content and flash video content. You will need to install the latest vSpace Pro ...
How to deploy vSpace Pro for WAN access?
Considerations In the past, our networking products have mostly been mentioned as 'LAN only' devices, only, for practical purposes. However, products like the RX Series for vSpace are better equipped than their predecessors and their networking ...
How to tune vSpace Pro server for WAN access?
In the past, our networking products have mostly been mentioned as LAN only devices for practical purposes. However, products like the L300 and RX300 are standard networking devices and could be possibly placed on a WAN deployment, however, success ...
How to configure router 'port forwarding rule' to remotely access my vSpace Pro server in the office from home, with L-series, RX300 or LEAF OS devices?
Customers who deploy vSpace Pro servers can access their user sessions remotely via the router port forwarding method. However, this approach can result in security vulnerabilities (port 27605 forwarding) and should be the last option if the customer ...
vSpace Console Feature: Disconnected Session Cleanup timeout
Disconnected Session cleanup time out: When a user disconnects the session, or should the terminal become disconnected by any means and the terminal is not reconnected to the session, vSpace will "clean up the session" in order to free host system ...
vSpace Console Feature: Logon Time out Session
When a user session sits idle at a the Windows login screen waiting for the user enter his credentials, if the user is not authenticated, there is a “Logon Timeout” and the session will be disconnected. the time allowance may need to be adjusted in ...