If you need to reinstall vSpace Pro Server Software and want to retain all of your existing configurations this article explains which files to back up and how to restore them after a clean installation.
Before proceeding: Always create a full backup of your system before making changes. NComputing strongly recommends having a backup strategy in place prior to reinstallation.
vSpace Console stores its configuration in specific database and settings files rather than in the Windows registry. This means that as long as those files are safely backed up and restored, your environment can be recovered without starting from scratch.
This is the primary configuration database, managed by the NComputing vSpace Console Server service. It stores device registrations, console settings, and environment configuration.
File location:
C:\Windows\SysWOW64\NcConsole.db
This file contains customer-defined Performance Profiles for vSpace Pro Server.
File location:
C:\Program Files\NComputing\vSpace Server Software\vsconfig.col
Stop the NComputing vSpace Console Server service to ensure the database is not in use.
Copy the mentioned files to a safe location (external drive, network share, or cloud storage):
C:\Windows\SysWOW64\NcConsole.db
C:\Program Files\NComputing\vSpace Server Software\vsconfig.col
Proceed with your vSpace Pro reinstallation. For a clean reinstall, follow the official vSpace Pro Software Clean Re-Install Procedure.
Once the installation is complete and before launching vSpace Console for the first time:
Stop the NComputing vSpace Console Server service.
Replace the newly created NcConsole.db with your backed-up copy.
Replace the vsconfig.col file with your backed-up copy.
Restart the NComputing vSpace Console Server service.
Open vSpace Console and verify that your devices and settings are intact.
Article #KB877
Last Edited: 07/2026