This article is for customers using Windows 10
Professional and vSpace Pro 11.x having “Insufficient system resource” error
message after the Microsoft update (1809 – build version 17763.379 or 17763.437).
recently discovered that the latest Windows 10 update (1809 – with OS build version 17763.379 or 17763.437) can
cause “Insufficient system resources exist to complete the requested service”
error message and the system will become unusable.
only affect customers who already have vSpace Pro 11.x previously installed on
the system and the system was updated from an earlier version of Windows 10
Professional build to the latest Windows 10 update (1809 – build version
17763.379 or 17763.437).
cause was due to Window's 10 update (1809) removed several important registry
keys required for vSpace Pro installation.
To resolve this
issue, please follow the below procedures to ‘repair’ your vSpace Pro
installation on this system:
1 1) From
the host machine, open ‘Control Panel’,
select ‘Programs’-> ‘Programs and Features’
1 2) Choose
the installed ‘NComputing vSpace Pro’
application and click on ‘Repair’.
Please refer to the screenshot below for reference.
will restore the missing registry keys required for vSpace Pro. The ‘repair’
process will be completed with an automatic system reboot and vSpace connection
should be fine afterwards.