Using vSpace Pro Enterprise Edition Without an AMP for vSpace Subscription

Introduction

Annual Maintenance Program (AMP) for vSpace Pro is a premium subscription service that ensures: full access to vSpace Pro Enterprise Edition, ongoing support for legacy NComputing devices, and enhanced technical support. It provides organizations with a complete suite of benefits—including software updates, advanced features, and access to support—to maintain the reliability, performance, and compatibility of their vSpace Pro deployments.

However, if you're considering not subscribing to AMP, this article clarifies how it affects your usage of vSpace Pro Enterprise based on the device types you own. Also, please see this article, which clearly outlines its trial mode behavior. 

vSpace AMP Requirement Overview

vSpace AMP is only necessary if you are utilizing any native vSpace thin clients, such as the following NComputing thin client models:

1. L250
2. L300
3. L350
   
4. L400
5. M300
6. MX100
   
7. RX300
   
8. RX300+
   
9. RX420(vSpace)

If your deployment includes these devices and you are not AMP compliant, then your vSpace Pro Enterprise server will be restricted to a one time, 7 day trial, allowing only 5 concurrent sessions across all connected clients—hardware or software.

To learn more about AMP compliance requirements and licensing logic, refer to our core article:
📘 Understanding Licensing and AMP Compliance for vSpace Pro Enterprise Edition

Devices That Do Not Require AMP for vSpace

Customers using any of the following end point devices do not need an vSpace AMP subscription to use vSpace Pro Enterprise Edition:

1. RX-RDP+, RX420(RDP), RX440(RDP)
   
2. RX540, RX580
3. LEAFOS (x86-64) including EX500 and EX500W
4. vSpace Pro Software Client for Windows
   

Note that these clients still require an alternate vSpace Pro connection license of their own to operate beyond the default trial limitations. For more details, refer to these articles:

For RX...(RDP) Series Series and LEAFOS
📘 Error: “Your software client trial license is limited” (for devices without a bundled license)

For vSpace Pro Software Client for Windows

📘 How to test drive vSpace Pro Client software

Be aware that Device AMP is a separate product available and exclusive for the above mentioned thin clients. 

For more information on Device AMP

📘 How to Purchase and Allocate Device AMP Licenses

For more information on the difference between AMP for vSpace and Device AMP
📘 Understanding AMP Licensing: AMP for vSpace vs. Device AMP

 

Conclusion

You can use vSpace Pro Enterprise Edition without an AMP subscription, but only under certain conditions depending on the type of devices you are using. Always check your device type and licensing status to avoid unexpected limitations.

If you need help assessing your compliance or understanding the appropriate licenses for your deployment, contact our support team.

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Article #: 646
Revision Date: April 17, 2025

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