This version of vSpace Pro is no longer supported

Error: This version of vSpace Pro is no longer supported

Q: Why do I get error message “This version of vSpace Pro is no longer supported. Please visit the NComputing website to download the most recent version.” when I try to register the vSpace Manager?

A: From time to time, in order to avoid inconsistent versions across the board, some older versions of vSpace Pro Server will be no longer be allowed for new installation or new registration. Consequently, certain versions of the vSpace software you may have downloaded into your computer in the past may no longer allow you to install or register and you may see the warning: "This version of vSpace Pro is no longer supported"

Please note that if you have a non supported version that is currently installed and working on your server(s) it should keep working as normal, however, we strongly recommend to plan ahead and update your platform to the newer versions that are fully supported, as should you have an immediate need to reinstall or register again, you may not be able to do it if you use an oder platform. 

We strongly encourage you to visit our website to download the latest official release of vSpace Pro so you can benefit from new features, improvements and bug fixes.

When you perform the update of vSpace software in your environment, if you have more than one vSpace Server or vSpace Manager elsewhere, we strongly recommend to also upgrade all the rest of the servers until you have the same version version across your environment in order to minimize any unpredictable interruptions or issues because of not having uniformity and congruency on the vSpace versions. 

Ready to upgrade?  Please download the newest, supported version from our website and update or install it to your host computer(s). If you update, you can click the Refresh icon in the vSpace Manager in order to have your local environment re-sync with our Management Portal.  


If you experience any issues refreshing, you can re-register your vSpace Manager to ensure proper synchronization. 
 

REV 08/2021
    • Related Articles

    • I can not install older version of vSpace Pro software, why?

      Q: Why do I get error message “This version of vSpace Pro is no longer supported. Please visit the NComputing website to download the most recent version.” when I try to register the vSpace Manager? A: From time to time, in order to avoid ...
    • How to Register legacy vSpace products and devices. (For classic vSpace 6)

      "Classic Versions" like vSpace 6 will be permanently discontinued after June 30th, 2020.   Please upgrade promptly to our latest platform  vSpace Pro.  If you are using version 6 because of terminals that are not compatible with vSpace Pro 11 or ...
    • Error: "This version of vSpace Pro is not supported without AMP licensing"

      About this error:  As of July 1st, 2019, the new registration of older vSpace Pro software versions (vSpace Pro 10.x, 11.0, 11.1 and 11.2) is only available for customers who have a valid (AMP) Annual Maintenance Program) plan.    Solution: 1. ...
    • vSpace Pro Installation - Tips, References and Process Detail

      Introduction This article provides a comprehensive guide to installing the vSpace Pro platform, including both the Enterprise Edition and the Long-Term Support (LTS) Edition. It also outlines critical pre-deployment recommendations, platform ...
    • How to: Register vSpace Pro LTS Offline

      This Article is for administrators who are looking to register their vSpace Pro LTS (version 11.3.10) installation. ATTENTION: Do not perform Offline Registration if you have Aged Devices (Manufactured Prior to January 1, 2015) as these devices are ...