Issues, Workaround & Troubleshooting
NComputing Health Monitor Server Vulnerability Patch
This article is for vSpace Pro users who may be at risk from the Traversal Vulnerability in the Health Monitoring service. This cve does NOT effect our RX-HDX / CITRIX Platform devices CVE-2018-10201 – NComputing vSpace Pro Directory Traversal ...
vSpace License Server is Offline. Connection is not possible
vSpace License Server is offline. Connection is not possible This is an error message that may be presented to Users when connectivity between the vSpace server (Session host) and the vSpace Manager has been interrupted for an extended period of ...
vSpace Console application may crash
When using vSpace console in vSpace version 10.3.4.2, if using the option to scan remote LAN's for devices. If the devices on the remote network are 1.11.x or other versions from vSpace 6 \ 7 \ 8, this may cause the console application to fail. if ...
Error > can't establish connection to server connection ended unexpectedly
Using vSpace Pro on a Client Operating system, if you receive the error can't establish connection to server You likely have installed vSpace without Properly Elevated Permissions if you view Windows System Event logs using Event Viewer (command ...
vSpace Pro Technical Alert
NComputing Technical News Flash Due to a known issue connected with an old timer for registration inside the current vSpace Pro 10 software, there is a chance after 30 days of running, connected sessions to the host server will stop and the following ...
After installing vSpace Pro on a vSpace 6 \ 8 host - I am unable to connect
If you are installing vSpace Pro 10 onto a host that had previous instances of vSpace 6 or 8. Your stations may not be able to connect to your host. This may be a result of the legacy drivers not being updated during the installation. If so you ...
My CPU usage is high and palettes are red, what should I do?
• It is advisable to look at the individual user’s session by opening vSpace Console » Manage Servers » click the particular vSpace Server » Sessions, and then select ‘View’ or ‘Stop’. • This can also be an indication that other issues that are not ...
Error - Unsupported Processor Type
vSpace Pro - When installing vSpace Pro you receive an error message This Installation Package is not supported by this processor type. Contact your product vendor. This error message is displayed when attempting to install vSpace Pro on Win10 32 Bit ...
vSpace Client License error - Incorrect version of license
When using vSpace Client to connect to vSpace Pro, you may receive an error similar to the below If you receive this message, you are using a version of vSpace Client that was developed for vSpace 8.x and earlier. Please contact your System ...