If you are installing vSpace Pro 10 onto a host that had previous instances of vSpace 6 or 8. Your stations may not be able to connect to your host.
This may be a result of the legacy drivers not being updated during the installation. If so you will need to perform the steps below to remove the legacy drivers.
1. open a command prompt with elevated privileges. (Run as administrator)
2. enter the following command
pnputil -e >>olddrivers.txt
This will generate a file named olddrivers.txt in c:\windows\system32
3. enter the following command
notepad olddrivers.txt
this will open the file with notepad
4. Use notepad find function ctrl+f to find the value NComputing
Use notepad find function ctrl+f to find the value ZeroDesktop
The results should look similar to:
Published name : oem26.inf
Driver package provider : NComputing Co., Ltd
Class : System devices
Driver date and version : 09/29/2016 10.1.1.3
Signer name : ZeroDesktop, Inc.
5. Make note of the OEMxx.inf value, You will need this value
Continue the search of the file as there may be multiple entries
You will then enter the following command
6. pnputil -d oem##.inf (Where ## are the values you noted), in this sample it would be OEM26.inf
You will need to perform this for each of the values you noted in the Notepad search, This will delete all of the NComputing \ ZeroDesktop drivers
7. Reboot your host system
8. Re-Install vSpace Pro 10