How to Register Multiple Devices Using Batch Registration in the Management Portal

How to Register Multiple Devices Using Batch Registration in the Management Portal

Introduction

The Management Portal now offers Batch Device Registration, enabling the simultaneous registration of multiple NComputing thin client serial numbers via a simple file upload. This exclusive feature is available exclusively to PMC customers, which significantly simplifies the setup process for large-scale deployments.

Supported Devices

This feature supports the following NComputing devices that require registration in the Management Portal, including:
  1. RX540, RX580
  2. EX500, EX500W
  3. RX-RDP+, RX420(RDP), RX440(RDP)

NotesNote for LEAF OS Devices: Zero-touch onboarding is exclusively available for Technical Account Management (TAM) customers. When your account is vested with a TAM Support Subscription, our team will assist with the pre-registration of LEAFOS devices via MAC addresses, as NComputing hardware serial numbers is not existent for registration.  


How to Use Batch Device Registration


Step 1: Prepare Your File

Create a file containing the serial numbers of the devices you want to register.
  1. Accepted formats: .xlsx, .csv, or .txt
  2. Format: One serial number per row
  3. Do not include headers or additional columns
Example on how to write the serial numbers:

RX44010000000000123456
RX44010000000000A1B2C3
RX44010000000000Z1X2Y3
RX5400001a2b3c4f5g6h7

Step 2: Upload the File

  1. Log in to NComputing.com with your account and click on the the Management Portal tab.

  2. Click on My Registered Devices icon.
     
  3. Click the Register button on the top right of the window and select the Batch Register tab
  4. Drag and drop your file into the upload window

Step 3: Confirm Registration

  1. Once uploaded, the system will validate the serial numbers and register all valid devices. A summary of successes and any errors will be shown. Below some examples of a successful registration, and warnings. Be sure to use only valid serial numbers and accepted product models.
  2. Click DONE.


Conclusion

Batch Device Registration accelerates the setup process for high-volume deployments. It's an essential tool for IT admins managing large fleets of NComputing thin clients.

If you encounter issues with bulk registration, please contact our technical support team.


Article #: 855
Last Updated: June 3, 2025

    • Related Articles

    • NComputing Management Portal – Overview

      Introduction The NComputing Management Portal is a cloud-based platform designed to streamline IT administration, enhance security, and optimize resource management for NComputing environments. It provides centralized control over licensing, ...

    • How to register NComputing devices using NComputing Management Portal or NComputing mobile apps

      Overview In this article, we cover a few convenient ways to register NComputing devices using NComputing Management Portal or NComputing mobile apps. You will need an Android phone or iPhone to be able to download and install these apps. ...

    • Zero-Touch Onboarding with Device Groups in the Management Portal

      Introduction Zero-touch onboarding enables brand-new NComputing thin clients to automatically connect to a designated PMC instance upon first boot — with no manual setup required. When combined with Device Groups in the Management Portal, this ...

    • PMC: "The NComputing Management portal is unavailable" during activation.

      Problem:   While registering PMC with the Management Portal, you see a warning: "The NComputing Management Portal is Unavailable";  Solution #1: (Registration instance already exists in the management portal): In this case a scenario, perhaps, you ...

    • PMC Version 4, Start Guide

      Overview This document based on the release notes of PMC 4.1.1. It covers everything you need to know, in-depth, regarding installation and deployment of PMC. It is always recommended that you use the current release notes of every PMC version that ...