How to Register Multiple Devices Using Batch Registration in the Management Portal

How to Register Multiple Devices Using Batch Registration in the Management Portal

Introduction

The Management Portal now offers Batch Device Registration, enabling the simultaneous registration of multiple NComputing thin client serial numbers via a simple file upload. This exclusive feature is available exclusively to PMC customers, which significantly simplifies the setup process for large-scale deployments.

Supported Devices

This feature supports the following NComputing devices that require registration in the Management Portal, including:
  1. RX540, RX580
  2. EX500, EX500W
  3. RX-RDP+, RX420(RDP), RX440(RDP)

NotesNote for LEAF OS Devices: Zero-touch onboarding is exclusively available for Technical Account Management (TAM) customers. When your account is vested with a TAM Support Subscription, our team will assist with the pre-registration of LEAFOS devices via MAC addresses, as NComputing hardware serial numbers is not existent for registration.  


How to Use Batch Device Registration


Step 1: Prepare Your File

Create a file containing the serial numbers of the devices you want to register.
  1. Accepted formats: .xlsx, .csv, or .txt
  2. Format: One serial number per row
  3. Do not include headers or additional columns
Example on how to write the serial numbers:

RX44010000000000123456
RX44010000000000A1B2C3
RX44010000000000Z1X2Y3
RX5400001a2b3c4f5g6h7

Step 2: Upload the File

  1. Log in to NComputing.com with your account and click on the the Management Portal tab.

  2. Click on My Registered Devices icon.
     
  3. Click the Register button on the top right of the window and select the Batch Register tab
  4. Drag and drop your file into the upload window

Step 3: Confirm Registration

  1. Once uploaded, the system will validate the serial numbers and register all valid devices. A summary of successes and any errors will be shown. Below some examples of a successful registration, and warnings. Be sure to use only valid serial numbers and accepted product models.
  2. Click DONE.


Conclusion

Batch Device Registration accelerates the setup process for high-volume deployments. It's an essential tool for IT admins managing large fleets of NComputing thin clients.

If you encounter issues with bulk registration, please contact our technical support team.


Article #: 855
Last Updated: June 3, 2025