Popular Articles
How do I remove old NComputing devices in the NComputing Management Portal reporting if I no longer use them with my vSpace Pro software?
How is removing devices from the Management Portal useful? If you are enrolled or you are planning to be part of our subscription-based Annual Maintenance Program or AMP, your total device count is most important. AMP enrollment requires 100% ...
HOW TO: Add a new user and configure Remote Desktop User's Group settings on Windows Server 2016
When using NComputing products, it is important that each user has their own user account. While some operating systems may allow multiple users to be logged in using the same credentials, certain applications and functionality may depend on unique ...
HOW TO: Add a new user account - Server 2012
When using NComputing products, it is important that each user has their own user account. While some operating systems may allow multiple users to be logged in using the same credentials, certain applications and functionality may depend on unique ...
How To Recover the RX300 Firmware Image
Please note that this procedure is for the RX-300 (Black and Magenta chassis) thin client only. All other RX family devices (like the RX-RDP or RX-HDX) will not benefit from this procedure and you can void your warranty if the steps outlined in this ...
How can I update firmware for RX-RDP, RX-RDP+, RX420(RDP) and LEAF OS devices?
Please refer to RX-RDP, RX-RDP+, RX420(RDP), RX300 and LEAF OS user configuration guide for additional details: https://support.ncomputing.com/portal/kb/articles/rx300-rx-rdp-user-configuration-guide The Support section of Setup GUI contains ...