Registration & Licensing
vSpace Pro Offline Registration: Important limitations to know
What is the function of the Offline Registration feature? Some customer sites have highly sensitive requirements that prohibit all Internet connectivity. vSpace Pro 11.3 LTS includes an option to use an Offline Registration method to register a ...
When registering my vSpace Manager, my email is not found.
When installing vSpace and registering your account, you get the warning that User email "[your email]" not found. 1. Browse to NComputing.com and use your credentials to login. 2. Click on the Management Portal tab. You will find a screen like ...
vSpace 11 and vSpace 10 are not working or registering any longer.
With the advent of our new platforms vSpace Pro Enterprise and vSpace Pro 11.3.2 LTS, all other versions of vSpace Pro 11.3.0 and older and 10.5 and older will be discontinued and no longer will register. We strongly encourage you to only use the ...
Can I still perform online registration or offline registration with earlier versions of vSpace Software?
On July 1st, 2020, the following changes to available registrations will go into affect. New server registration is available for: vSpace Pro LTS vSpace Pro Enterprise Edition Make sure that you are using the latest versions of vSpace Pro, and ...
vSpace 11 and Proxy Registration setup
vSpace 11 will allow online registration via proxy server. You must first establish the proxy settings before attempting to register online via the NComputing Management Portal. in Windows Network Settings enable Proxy settings, and specify your ...
How to allocate Premium Feature Licenses or Software Client licenses
When you own Software Licenses like vSpace Pro Client, or you are awarded free licenses along with your AMP subscription, these licenses will need to be allocated to a server of your choice in your NComputing deployment. Here is how to allocate your ...
Do I have to purchase a vCAST license for the host machine or for each connected device?
Starting in vSpace Pro 11.2.0 release, vCAST streaming is a standard feature in vSpace and requires no additional license. We recommend our customers to migrate to the latest vSpace Pro 11.3 LTS version to receive the most benefit. vCAST Streaming ...
How do I redeem license keys?
If you purchase products like software client licenses or premium features from resellers, you’ll get a license key from them. To redeem a license key, i. Go to the Management Portal » ‘REDEEM LICENSE KEYS’, and enter the license key and redeem the ...
How to transfer licenses?
• Open Management Portal » My Software » search specific license » (on right side) select ‘ALLOCATE’ i. Administrators can de-allocate the license from an existing vSpace Manager and reassign it to another vSpace Manager for flexible deployment ...
Where can I view all my purchased NComputing software?
Go to Management Portal » My Software
If I already have an NComputing account can I use those credentials to register vSpace Manager?
Yes you may login with a previously registered NComputing account or create a new account. It is strongly recommended to use a valid email address specific to your organization. Whichever method you choose, you'll need to login to our website with ...
Is vSpace Pro 11 Server registration required?
Registration is required upon installation of vSpace Pro 10 or vSpace Pro 11. The vSpace Manager (also known as License server) must be registered before connected vSpace Server will begin granting remote desktop sessions. Those individual vSpace ...
Is the NComputing Management Portal accessible using a mobile device?
No. Currently mobile access to the Management Portal is unavailable. However, using Android/iOS application NComputing Register, customers can scan serial numbers and register their devices manually.