Windows Configurations
Windows Server 2019: RDS deployment with client access licenses
Each user and device that connects to a Remote Desktop Session host needs a client access licenses (CAL). You use RD Licensing to install, issue, and track RDS CALs. Please refer to this Microsoft license document on the RDS CALs requirement for your ...
I have an L100, L110, L120, U170 or X300 thin client - can I still use it?
These NComputing devices were introduced prior to 2010 and are end-of-life. There is no support, software or registration available for these devices. We recommend not purchasing these second-hand these will not work. Article #KB554 Last Edited: June ...
What is the difference between RX-300, RX-RDP and RX420(RDP)?
RX420(RDP), powered by Raspberry Pi 4, provides native dual display and premium performance for customers with Microsoft RDS or VERDE VDI infrastructure. RX-RDP, powered by Raspberry Pi3, provides single display and delivers the perfect balance of ...
Creating User Accounts - Windows 10
How to create accounts in Windows 10 For assistance in creating User accounts in Windows 10, Please see the attached documents REV 01/18
Cannot Connect Devices on Generation 2 HyperV VMs.
Cannot Connect Devices on Generation 2 HyperV VMs. This Article is for customers running into a restricted connection issue we have had reported when using Gen 2 VMs on HyperV. A workaround that may resolve the issue is to disable Secure Boot on the ...
Best Practices for Installing vSpace with other Active Microsoft Server Roles.
Best Practices for Installing vSpace with other Active Microsoft Server Roles. This article is to address commonly seen symptoms when installing vSpace on a Server OS with already existing Active Server roles. It is recommended as a best practice ...
Adding Windows users to Server 2016
This article is for customers setting up their Server 2016 Windows User accounts. Here we have provided relevant links to different methods of how to accomplish creating Windows users for your specific environment. Please look at the below links to ...
Windows Server 2016 Adding The RDS Licensing Server
This article is for Administrators who need to set up their Licensing Server for Microsoft RDS CALS. If you are seeing the above error, please follow the steps in the attached PDF to correctly configure the Microsoft RDS licensing that will allow ...
Windows: "A Script Required For This Install To Complete Could Not Be Run". Error when Installing vSpace
This is a generic Microsoft Windows message, not directly related to our platform, but may be related to the current state or configuration of the Windows installer. However: This error message can also occur when attempting run the vSpace 8.4 or ...
L-series: Windows logon screen disconnects after 2 minutes
Symptom: Windows has a default setting that forces the logon screen to time out and disconnects from the server after 2 minutes. If the L-device has auto-connect enabled, the device can repetitively cycle between the NComputing server selection ...
Windows 2012 - Session restarts after 30 seconds at login screen
With vSpace 8.x installed on Windows Server 2012 R2 and autoconnect configured, the session will end and then log back in every 30 seconds. This is built into Windows and the timer can be modified by adding a new entry to the registry: Just add ...
Windows: Resolving Windows startup issues after installing KB2644615 LEGACY
"Classic Versions" like vSpace 4 have no more support and will be permanently discontinued after June 30th, 2020. Please upgrade your vSpace version to our latest platform vSpace Pro. If you are using version 4 because of terminals that are not ...
Software: Web Browsers are not opening in more than one session
When attempting to run Firefox, Google Chrome or other browsers on more than one station, you get the following error or one similar to it: "Application is already running, but is not responding". To open a new window, you must first close the ...
Windows: Desktop icons disappear when the mouse moves over them
Symptom: In the user session of NComputing stations, the desktop icons sometimes disappear when the mouse moves over them if the host OS is Windows Server 2008 R2, Windows MultiPoint Server 2010. Cause: For Windows Server 2008 R2 and Windows ...
Windows: Photo Viewer Error: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."
This error may be seen on Windows Server 2008 R2 and Windows 7, when two Windows session users (that are NOT members of the Administrators group) attempt to start the Windows Photo Viewer. According to Microsoft, "The issue occurs because the ...
Windows: MultiPoint Server 2011, MultiPoint Manager does not display new station information (LEGACY)
If you want MultiPoint Manager to dynamically update the display of new vSpace sessions whenever users login, you must apply Microsoft's optional update (KB2542222). We encourage system admins to apply this update to their Windows Multipoint Server ...
Software: Windows Live Movie Maker
Current releases of vSpace Server include a set of features that can be enabled through the registry that resolve most compatibility issues a user may potentially experience when using Windows Live Movie Maker within a vSpace environment. Below are ...
Remote Desktop IP Virtualization configuration (with vSpace Pro): using Windows Server 2008 R2, 2012 and 2016
This article is for IT Administrators looking to enable IP virtualization in their environment for 3rd party network software compatibility. In a Multiuser environment with NComputing, all sessions are coming for the same operating system, therefore ...
Server 2008 R2: Configuring your server OS to client OS (look and feel) user experience
The default settings for Server 2008 R2 deliver a slightly different look and feel than Windows 7 , but it is quite easy to tweak the settings and make Server OS look and feel just like a client operating system. First, install Desktop Experience in ...
HOW TO: Remove the vSpace NCtray icon from the Windows System Tray
Summary: The NCtray icon provides easy access to the vSpace Server Console and other tools, such as the registration wizard. In some situations, administrators may wish to disable this icon to restrict access to one or more of these features. One ...
Port Configuration for NComputing vSpace Products
Use of this document This document will assist you with your port configuration for your environment's network, antivirus, firewall, and security software. When not configured, some of the mentioned, can sometimes interfere with the initial ...
Installing vSpace from the Windows Command Line
These older versions of vSpace are no longer available, nor supported. However, if you are trying to do this process with modern versions of vSpace Pro, please use this article instead: ...
Windows Tuning Guide for vSpace 6
"Classic Versions" like vSpace 6 will be permanently discontinued after June 30th, 2020. Please upgrade promptly to our latest platform vSpace Pro. If you are using version 6 because of terminals that are not compatible with vSpace Pro 11 or ...
Windows Message: "The Local Policy of this system does not permit you to logon interactively"
"Classic Versions" like vSpace 4 will be permanently discontinued after June 30th, 2020. Please upgrade promptly to our latest platform vSpace Pro. If you are using version 4 because of terminals that are not compatible with vSpace Pro 11 or ...
Windows Server 2012: Remote Desktop Licensing Server Configuration
About this article This will be a helpful guide to assist you with setting up your licensing server. When setting up a Microsoft Windows, Server Operating System, you will see the requirement of configuring an activate a Licensing Server within a ...
Windows Message: Requested Session Access is Denied
Scope: Microsoft Remote Desktop Services and NComputing vSpace require that users be granted access to Windows Remote Desktop Services in order to access a windows session remotely. This requirement applies to all NComputing access devices connecting ...