FAQ
How to Add Users to Your Management Portal Account
There's often a need for more than one user/employee to be able to download software, change licensing, etc. to your account in the Management Portal. Here are instruction to add other employees:
Where can I purchase AMP licenses for RX-RDP, RX-RDP+ and RX420(RDP) devices?
Each RX-RDP, RX-RDP+ and RX420(RDP) device comes with a perpetual license of PMC device management software and first-year complimentary software maintenance update (AMP for RX-RDP/RX-RDP+/RX420(RDP)) for any firmware updates including features ...
VPN Deployment Guide - vSpace Pro Enterprise Edition + RX300, LEAF OS and vSpace Client.
VPN Deployment Guide vSpace Pro Enterprise Edition with RX300, LEAF OS, and vSpace Client RX300 & Leaf OS are vSpace Pro end point devices, which are optimized for VPN secured WAN deployment, however, success in the deployment will ...
How to configure vSpace to scan terminals in other subnets
Our vSpace Console is equipped with a feature that allows it to be programed to include other subnets in the network than the local one. You can configure it by calling the vSpace Console, then Manage Devices > Networks > + > [add IP range to be ...
Where can I buy licenses for NComputing products and services?
• Your NComputing reseller can provide license keys for NComputing products and services. Your local NComputing authorized partner can assist you by offering local currency payment, local language speaking consultation and help on this matter. We ...
I just created an account and I cannot see the management portal tab
You have successfully logged in to the NComputing website site with a brand new account, however, in order to gain access to the management portal, download center, and other content, your email address must be confirmed. You should have received an ...
How do I redeem an AMP for RX-RDP, RX-RDP+ and RX420(RDP) License key?
If you purchase RX-RDP, RX-RDP+ and RX420(RDP) AMP license, you’ll receive a corresponding license key. To redeem a license key, Go to www.ncomputing.com and login using the using the account that you used when you registered your RX-RDP, RX-RDP+ and ...
Offline Registration Process for Legacy vSpace Software Versions
With the end of life of several of our vSpace Server editions, the online registration services have been decommissioned as follows: Apr 30, 2018 --vSpace 4.x, 7.x and 8.x Apr 30, 2018 --vSpace 6.x for L-series thin clients These dates, as well as ...