We recently discovered that the latest Windows 10 update
(1709) can cause Window's Blue with vSpace Pro 10 and the system will become
unusable. The cause was due to a Window's 10 change in behavior which made the vSpace Pro
display driver become incompatible.
Once you have the update removed or if you have not done this update yet, make sure and do the following to avoid the occurrence. Go to Windows setting -> update & security -> advanced
options -> switch the 'pause update' to "ON".
Our developers are actively working on resolving this new
issue, and expect to deliver an updated vSpace Pro release late in November to
address this issue along with other enhancements & bug fixes.
Please note that Citrix also has reported a similar issue with this update:
https://support.citrix.com/article/CTX229052