New vSpace Pro 10
installations should be performed on computers with fresh installs of supported
Windows OS versions. vSpace Pro 10
relies on Remote Desktop Services thus the Remote Desktop Services must remain
enabled after vSpace Server installation to ensure correct system operation.
When installing vSpace Pro 10 on a standalone Windows Server (not belonging to
Active Directory domain) the Remote Desktop Services will be automatically
enabled during vSpace Server installation. When installing vSpace Pro 10 on a
Windows Server joined to an Active Directory domain the Remote Desktop Services
must be enabled prior to vSpace Pro 10 installation.
Any application software should be installed
after completing vSpace Pro 10 installation and rebooting the system.
Refer to ‘vSpace Pro 10 Quick Installation Guide’ for more detailed installation instructions.
vSpace Pro 10.5.0
now supports Windows 10 Fall Creator update (version 1709). Previous vSpace
releases (10.3.7 or earlier) will cause blue screen with this major Windows OS
update and the system will become unusable.
There are two
methods to apply the Windows 10 Fall Creator Update (version 1709) while stay
compatible with vSpace Pro 10.5.0:
1) Uninstall vSpace Pro 10 (any version) prior to the Windows 10
Fall Creator Update (version 1709). After this major OS update has been
applied, re-install vSpace Pro 10.5.0
2) Alternatively, upgrade vSpace Pro server to vSpace Pro 10.5.0
prior to the Windows 10 Fall Creator Update (version 1709). This major OS
update will remove important vSpace Server registry keys and make vSpace
unusable. To fix this problem, after the Windows 10 Fall Creator Update has
been applied, use the Control Panel > Programs and Features >
NComputing vSpace Pro > Repair option to recover vSpace Pro 10.5.0.
If your host machine already has vSpace Pro 10.2
or 10.3 version installed, you can directly install vSpace Pro 10.5.0 on the
same host machine to perform a software upgrade. However, if you have vSpace
Pro 10.1 or an earlier version of vSpace Server installed on the host machine,
you must first uninstall the previous version and reboot before you can install
this vSpace Pro 10.5.0 version.
In environments consisting of multiple vSpace
Pro 10 servers connected to single vSpace Manager, the vSpace Pro 10 host
machine running the vSpace Manager should be upgraded first. After upgrading
the vSpace Manager machine all remaining vSpace Pro 10 servers can be upgraded
to this version.
Note: The registration of
vSpace Pro 10 vSpace Manager will be retained through the uninstall/new install
process. To preserve previous vSpace Manager registration the Manager should not be unregistered before
uninstalling the previous version.
Note: After finishing the
installation of this version the vSpace Console will have to be connected to the
upgraded vSpace Manager again.
Note: Please refer to the
'RX300 firmware' section below for an important note regarding the RX300