Why am I getting the message: "This NComputing device is not authorized to use the version of vSpace Pro to which you are connecting"?
We have an article that explains this in detail. We encourage you to read it carefully:
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This NComputing device is not authorized to use the version of vSpace Pro to which you are connecting...
Message Context If you see this message when using your NComputing unit, your NComputing device(s) (L250, L300 or M300) was manufactured prior to January 1st, 2015. You can quickly check the date of manufacturing by looking on the sticker under the ...Is vSpace Pro Enterprise Edition free to download and use?
Yes, you can download and install vSpace Pro Enterprise for free. By default you will begin in trial mode where all functionality is available but limited as described below. To remove trial mode you'll need to purchase the required licenses for the ...Device shows a black screen when connecting to vSpace Pro and returns to Server List menu.
This article assumes that you are using vSpace Pro Enterprise, or 11.3.2 LTS and are using L250, L300 or M300. Any other version of vSpace, as of the writing of this article is not supported. If your terminal displays this behavior, the device was ...Can I try vSpace Pro Enterprise Edition?
Yes, you can download and install vSpace Pro Enterprise for free. By default you will begin in trial mode where all functionality is available but limited as described below. To remove trial mode you'll need to purchase the required licenses for the ...If you decide not to subscribe to AMP, can I still use vSpace Pro Enterprise Edition?
Yes, AMP for vSpace Pro is only applicable for customers who have RX300, L250, L300, L350, M300 and MX100 devices and want to access vSpace Pro Enterprise Edition. If the customer has these devices but is not vSpace Pro AMP compliant, then there is ...