Register RX-HDX devices

Register RX-HDX, RX420(HDX) and EX400 devices

There are several benefits to registering your RX-HDX, RX420(HDX) and EX400 devices with the NComputing Management Portal:
  • It activates the 1-year bundled software maintenance subscription to enable access to RX-HDX, RX420(HDX) and EX400 firmware and NoTouch Center software updates
  • It extends the default RX-HDX and RX420(HDX)  hardware warranty from 1-year from date of manufacture to 1-year from the date of first use.
The following steps will guide you through the process to collect the Client List of RX-HDX devices from the No Touch Management center in order to properly register those devices via the NComputing Management Portal

Connect to and login to your NoTouch Management Center
Select Resources (earlier versions of NTC may say Service Center)

Select Support

Select Client List 

This will create and download a "" file. Likely to you local machine Downloads folder

You will then need to unzip the local file

After you have unzipped the file, Open a browser and connect to
Create your account if this is your first use, or login with your existing credentials.
Select "My RX-HDX Deployment"


Navigate to your extracted ClientListxxx.xml file, select and upload the file to the management portal.

With success you should receive confirmation via a screen similar to the below

Select close

Congratulations! You have successfully registered your new NComputing RX-HDX devices.