Product Line: VERDE
Obviously, there will be misfortunate times when servers will "crash" resulting in loss of a user's connectivity and possibly their USER data. Given the option, it's much better to perform clean shutdowns and startups of the VERDE cluster. Typically, when a customer uses VERDE, it is very high profile and companies become very dependent on it being available.
Clean Shutdown:
Shutdown all running sessions. It's better to allow the users to close down their session, but if need be, simply access the VERDE Management Console/Reporting/Users/Live Sessions. Select the listed sessions and press the SHUT DOWN. If one of the sessions doesn't respond, select it again and press the ABORT button.
Ensure there are no Gold Images checked out. Either check them in or abort their check out.
Stop the VERDE services on every VDI Only Server:
service VERDE stop
Stop the VERDE services on the Cluster Master Candidate (CMC)
service VERDE stop
Once all other VERDE servers services have successfully stop, Stop the VERDE services on the Cluster Master (CM)
service VERDE stop
VERDE is shutdown very cleanly and you can do what you need to the server(s), network, etc.
Clean Startup
Always startup the VERDE Cluster Master first. It is the brains of the entire environment. If you have just powered on the server, ensure the VERDE services is running:
service VERDE status
If you receive a FAILED, tell VERDE to start:
service VERDE start
Before starting any other VERDE services, log into the Management Console (MC). Once the MC is up and accessible, then you can start the Cluster Master Candidate followed by all the VDI servers.
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