How can I find out the manufacture date of my device?
The manufacture date of your NComputing device can be found on the product label located on the back side of your device.
Alternatively, if your device(s) is connected with vSpace Pro, you can find the date of manufacture of the device(s) by accessing your NComputing Management Portal
Login to your account in our website, ncomputing.com. Click on the Management Portal tab and click on My vSpace Installations. In the Dashboard, go to the My Devices tab. You can click on any device listed there to find out the manufacture date.
Tell me more about NComputing’s policy related to older thin client devices.
If you deploy with vSpace versions prior to 10.x (e.g. vSpace 6, 7 or 8), this new policy change does not affect you. If you deploy with vSpace Pro Software (vSpace Pro 10.x, vSpace Pro 11.x, vSpace Pro 11.3 LTS and vSpace Pro Enterprise Edition), ...
How will the new vSpace Pro usage policy affect me?
Overview: You will need to review the NComputing thin client devices that you are using in your vSpace Pro deployment. If you deploy with vSpace Pro Enterprise Edition, you will be required to have an active subscription to AMP for all NComputing ...
Can I continue to use my older thin client devices with vSpace Pro 11.3 LTS?
You can continue to use NComputing devices that were manufactured after January 1st, 2015 with vSpace Pro 11.3 LTS without any restriction with perpetual access. Effective July 1st, 2019, customers using vSpace Pro Software (including vSpace Pro ...
What if I just continue to use my older devices with vSpace Pro without subscription to AMP?
If you have NComputing devices manufactured before January 1, 2015 and use vSpace Pro software, you will be required to be compliant with the vSpace Pro usage policy, either by acquiring valid AMP subscriptions or Aged Device Connection licenses. You ...
This NComputing device is not authorized to use the version of vSpace Pro to which you are connecting...
Message Context If you see this message when using your NComputing unit, your NComputing device(s) (L250, L300 or M300) was manufactured prior to January 1st, 2015. You can quickly check the date of manufacturing by looking on the sticker under the ...