Introduction

The NComputing Management Portal is a cloud-based platform designed to streamline IT administration, enhance security, and optimize resource management for NComputing environments. It provides centralized control over licensing, monitoring, software updates, and deployment management, enabling organizations to efficiently manage and scale their virtual desktop infrastructure.

Accessing the Management Portal

1. Visit www.ncomputing.com.

2. Sign in using your account credentials. (If you do not have an account, follow this instructions.)

3. Once logged in, click on the Management Portal tab to access the dashboard.

The Management Portal provides a range of features, including license management, device tracking, software downloads, and monitoring tools, helping IT administrators maintain oversight of their NComputing infrastructure.

Key Areas

1. Management Portal Store (Purchase Licenses and Services)

The Management Portal Store allows users to purchase licenses for the following products and services:

• AMP for vSpace
  

• AMP for Device
  

• LeafOS

• vSpace Pro Software Client

• Hardware Warranty

• Super RDP

• Premium Support Services

• Pay-Per-Incident Support

Additionally, users can:

• View order history and MSP billing details.

• Utilize the Device AMP License Calculator to consolidate AMP license expirations, ensuring a unified renewal date.

2. My Licenses

• Manage and allocate active licenses.

• Redeem license keys obtained from a reseller.

3. My Registered Devices

• Track, register, and deregister device serial numbers.

• Download an inventory of registered devices.
  

• View device details such as firmware version, manufacturing date, registration date, warranty status, and AMP for Device status.
  

• Bulk upload serial numbers for RX-HDX devices.

Note for AMP for vSpace users:

My Registered Devices maintains a historical record of all serial numbers associated with your account, whether active or inactive.

However, serial numbers appearing in this list do not necessarily indicate that these count against AMP licenses present in the account. Only active devices are assimilated for AMP Compliance, but if any serial number has been properly deactivated and removed from the network, it will not count against AMP for vSpace usage, even if it remains registered in this device list. Please refer to this article for more information. 

4. My vSpace Installations

This section provides an overview of vSpace deployments, including:

• AMP for vSpace compliance monitoring, summary downloads and quotation for purchasing 

• Aged Device Licensing compliance monitoring and quotations for purchasing.

• Inventory and monitoring of vSpace Servers and active devices.

• Offline registration for environments with restricted internet access.

5. My Verde Installations

• Download Verde OS installation packages and documentation.

• Manage offline licensing for restricted internet environments. (Contact NComputing Sales for details).

6. My PMC Installations

• View registered PMC servers, check versions, and disconnect them from the portal.

• Download PMC virtual appliances, updates, and documentation.

• Manage offline licensing for restricted internet environments. (Contact NComputing Sales for details).

• Link license keys for TAM Premium Support Services, allowing zero-touch device onboarding.

• Link device groups for streamlined deployment.

7. My RX-HDX, RX420(HDX), and EX400 Deployments

• Access the NoTouch Center virtual appliance, firmware updates, and documentation.

8. My Super RDP Installations

• Download Super RDP Server Pack and related documentation.

9. Health Monitoring

• Enabled for AMP for vSpace users, providing real-time monitoring of vSpace Session Hosts' performance.

• Monitor PMC performance and optimize resource allocation.

10. Payment Request

• Official payment requests from NComputing for specific services are displayed here.
  

11. Manage Users

• Find, this hyperlink at the bottom of the page. Here, you can manage users in your account and their access levels.

12. Redeem License Keys

• Find, this hyperlink at the bottom of the page. Here, if you purchase products like software client licenses or premium features from resellers, you'll get a license key from them. This is where you can enter the license keys and redeem the products you have purchased..
  

13. My Reseller

• Find, this hyperlink at the bottom of the page. Here, you can include your reseller in your account with limited access. 

14. My Profile

• On the top, right of the page, when you click on the chevron next to your username, you can view your account number, manage payments, and off-line licensing. 

Conclusion

The NComputing Management Portal is a comprehensive solution for managing licensing, devices, and software deployments efficiently. By leveraging its powerful tools, organizations can ensure smooth operations, maintain compliance, and optimize their NComputing environments.

For further assistance, please contact NComputing Support.