Last updated: December
· vSpace Pro
firmware version 3.1.13
· L250, L300
and L350 (L-series) with firmware version 1.13.12
MX100S and MX100D (M/MX-series) with firmware version 2.4.7
Client for Windows, version 2.3.1
Client for Chromebook, version 188.8.131.52
The following vSpace Server issues still exist in this product version:
· RDSL-6554 – Installing major Windows 10 updates (like
the Anniversary or Fall Creators Update) removes vital vSpace Server registry
keys and renders the system unusable.
Workaround: vSpace Pro 10 should be uninstalled first, and then always use the latest available version vSpace Pro 10 to re-installed after installing major Windows 10 updates to avoid this problem. Alternatively, using the Control Panel > Programs and Features > NComputing vSpace Pro > Repair option can be used to recover vSpace Pro after installing major Windows 10 updates.
– Video streaming with Windows Media Player may not be smooth for certain
Windows operating systems.
–Multiple concurrent sessions for the same user is not allowed on Windows 10
- Incorrect HORZSIZE and VERTSIZE values returned by the GetDeviceCaps API
function for UXP sessions can cause wrong character spacing on some printed
The following vSpace
Server issues are inherited from version 10.3.7:
– Session screen artifacts after reconnecting to RX300 a session, which was
initially using different screen resolution. Workaround: Sign out the user
session before reconnecting the session using a different screen resolution.
–Video playback may not be smooth with VLC media player on Windows 10 without
vCAST Media Streaming.
– Playback with Windows Media Player window does not support moving from first
monitor to the second in RX300 session on Windows 10.
RDSL-5836 – Inability to record sound from the connected analog or USB
microphone using Voice Recorder application when USB Audio Redirection is
- Extremely frequent and simultaneous session connect/disconnect actions from
multiple client devices may temporarily cause heavier loads on Windows Server
- Server settings do not get preserved during vSpace Pro 10.2.1.1 upgrade.
- In Windows Server 2008 R2 sessions smart card reader cannot read data from
the card when the USB smart card reader was connected to L350 before user
– Some scanner models might disappear from Device Manager when attempting to
scan a document.
– Some system components will still be installed in default location when
custom installation path is specified in installation wizard.
– Multimedia playback with Windows Media Player may sometimes cause high CPU
– Some USB audio device models might not get set as the default audio device
after being connected to an MX100 device running an active session. This issue
happens when the MX100 device has the USB Audio Redirection option turned on.
– GUI elements covering the player area of an active VLC media player are
blurred for L- or M/MX-series clients.
– When the ‘USB audio redirection’ option is turned On on the L- or M/MX-series
client the sounds from the host console session might be audible in USB headset
if the headset was connected to a device running an active vSpace Server
– Application auto-launch doesn’t work when vSpace Server is installed on a
desktop version of Windows OS.
See the Additional Notes and Workarounds section below for more information.
– Smart Cards redirected from client devices can only be access in up to 10
– Redirected USB audio may be not continuous during movie playback on L-series
The following vSpace Console issues are inherited from 10.3.7 version
and still exist in this product version:
· VCON-859 –
The ‘Mirror display’ and ‘Secondary Display Resolution’ settings appear in
vSpace Console, but are not yet supported by RX300 firmware.
· VCON-821 –
Sessions View: Disconnecting multiple selected sessions with one mouse click is
· VCON-792 –
Server List becomes empty or may contain incorrect server status information
when vSpace Console loses connection to vSpace Manager and then reconnects.
· VCON-692 –
The ‘Menu animation: Off’ setting from Performance Profiles does not get
· VCON-691 –
The ‘Show desktop wallpaper’ setting from Performance Profiles does not get
The following vSpace Manager issues exist in this product version:
· LSR-781 –
When the IP address of vSpace Server changes, this change will not be reflected
in vSpace Manager’s console.
The following L-series firmware issues still exist in version 1.13.12:
· TT-771 –
Turning on the USB Audio Redirection requires device reboot to take effect on
Windows Server 2016.
· TT-769 –
Session disconnects after initiating a Skype call if Logitech A-00044 USB
headset is connected and USB Audio Redirection is off.
· TT-763 –
Device reboot is needed to get sound after connecting USB headset with disabled
USB Audio Redirection.
· TT-755 -
vCAST MOJO Streaming stops when an Administrator takes control over the session
from vSpace Console.
–Mouse pointer movement may not be smooth on L350 after connecting a smart card
The following M/MX-series firmware issues still exist in version 2.4.7:
· XAN-720 –
vCAST MOJO streaming frames may sometimes incorrectly positioned when the
screen resolution is 1280x720 or 1920x1080.
· XAN-705 –
USB Audio Redirection is not supported when vCAST MOJO streaming is enabled.
· XAN-692 -
Video and sound may not be smooth during concurrent video playback in WMP or VLC
on three devices (main and two satellite).
· XAN-691 - Sound
and video may not be smooth during YouTube video playback when browser is in
· XAN-686 –
Artifacts can appear when scrolling YouTube website with active video playback.
The following RX300
issues still exist in firmware version 3.1.3:
· RX-1134 –
Device reboot is required to apply Enterprise Wi-Fi related network changes.
· RX-1097 - Device
does not automatically refresh the IP address through DHCP after physically
changing connection to another subnet.
· RX-1096 – Trying
to use vCAST Web Streaming in proxy environment without configuring proxy
settings can cause session disconnect.
· RX-976 –
vCAST Web Streaming does not play YouTube videos embedded in 3rd party websites.
RX-918 – vCAST Web Streaming does not work on the secondary display.
· RX-888 –
No error message when the configured Internet proxy credentials are invalid.
The following RX300
firmware issues are inherited from version 2.0.25:
· RX-711 –
Sound may not be smooth when moving the playback pointer on YouTube in Edge or
Firefox browsers (no vCAST Web Streaming).
· RX-607 –
When saving edited Manual IP settings the changed address of default gateway
does not get applied properly.
· RX-573 –
Previously configured display resolution changes to the native resolution of
connected display during firmware upgrade.
· RX-464 –
Wrong status gets indicated by WiFi icon after disconnecting the Ethernet
· RX-366 –
Audio may be not continuous on some USB headsets.