VERDEOS Guest Images Have no Internet ACCESS and VERDEOS can't register with the Management Portal

VERDEOS Guest Images Have no Internet ACCESS and VERDEOS can't register with the Management Portal

Product Line:  VERDE

ISSUE:

There's a temporary issue with VERDEOS networking.  By default, VDI/Guest Images will no have Internet access as well, your server can't register with the Management Portal. 

A permanent fix is to replace the rc.vb-ovs-network file with the one attached to this Knowledge Base article..  It's location is:

/usr/lib/verde/bin/

A temporary fix is as follows:


If you run the ifconfig command on the VERDE server, you will see something similar to the following.  The second IP (10.0.0.173) should not be there.

NETWORK0  Link encap:Ethernet  HWaddr 00:26:B9:4F:9F:B5

          inet addr:10.0.0.254  Bcast:10.0.0.255  Mask:255.255.255.0

          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1

          RX packets:174984 errors:0 dropped:0 overruns:0 frame:0

          TX packets:63027 errors:0 dropped:0 overruns:0 carrier:0

          collisions:0 txqueuelen:0

          RX bytes:48895084 (46.6 MiB)  TX bytes:58010478 (55.3 MiB)

 

eth0      Link encap:Ethernet  HWaddr 00:26:B9:4F:9F:B5

          inet addr:10.0.0.173  Bcast:10.0.0.255  Mask:255.255.255.0

          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1

          RX packets:175156 errors:0 dropped:0 overruns:0 frame:0

          TX packets:78082 errors:0 dropped:0 overruns:0 carrier:0

          collisions:0 txqueuelen:1000

          RX bytes:49602493 (47.3 MiB)  TX bytes:59349560 (56.6 MiB)

          Interrupt:16

 

lo        Link encap:Local Loopback

          inet addr:127.0.0.1  Mask:255.0.0.0

          UP LOOPBACK RUNNING  MTU:65536  Metric:1

          RX packets:134018 errors:0 dropped:0 overruns:0 frame:0

          TX packets:134018 errors:0 dropped:0 overruns:0 carrier:0

          collisions:0 txqueuelen:0

          RX bytes:17127264 (16.3 MiB)  TX bytes:17127264 (16.3 MiB)

 

vbinat0   Link encap:Ethernet  HWaddr 66:03:93:6D:C3:43

          inet addr:192.168.84.254  Bcast:192.168.84.255  Mask:255.255.255.0

          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1

          RX packets:42781 errors:0 dropped:0 overruns:0 frame:0

          TX packets:41077 errors:0 dropped:0 overruns:0 carrier:0

          collisions:0 txqueuelen:0

          RX bytes:38804302 (37.0 MiB)  TX bytes:3779663 (3.6 MiB)

SOLUTION:

Ensure all running sessions have stopped running (via the Management Console)
  • From the server.. not putty.. you need to be at the server
  • Log into the VERDE server and access the VERDE menu
  • If you log in as root, type the following to get to the menu  /usr/lib/verde/bin/verde-menu
  • Select Option 5 (Stop System Services and Networking)
  • You’ll be asked .. are you sure.. YES you’re sure
  • When the menu comes back, Select Option 4 (Start System Services and Networking)
  • Again, it’ll say are you sure… Yea.. you’re sure

 

This should resolve the issue.  If you do an ifconfig.. You’ll see the following IP is no longer showing:  10.0.0.173 


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