Tomcat Startup Failure - Buffer Overflow Error - Specific to Non-Bare Metal - VERDE

Tomcat Startup Failure - Buffer Overflow Error - Specific to Non-Bare Metal - VERDE

Product Line:  VERDE


ISSUE:
  • The VERDE User Console and the VERDE Management Console are not available.
  • When investigating on the VERDE Server(s) it appears that Tomcat failed to start.
  • When attempting to restart Tomcat, it fails to start with messages similar to the output below:

 

root@verde-srv2:/var/log/verde/1# /usr/lib/verde/bin/verde-start-tomcat.sh start

Starting VERDE tomcat...

Using CATALINA_BASE:   /usr/lib/verde/etc/apache-tomcat

Using CATALINA_HOME:   /usr/lib/verde/etc/apache-tomcat

Using CATALINA_TMPDIR: /var/lib/verde/mc/tmp

Using JRE_HOME:        /usr

Using CLASSPATH:       /usr/lib/verde/etc/apache-tomcat/bin/bootstrap.jar

root@verde-srv2:/var/log/verde/1# *** buffer overflow detected ***: /usr/bin/java terminated

This error can be triggered by IPV6  being enabled in the Linux kernel network stack.

 

SOLUTION:

Disable IPv6 on the VERDE server by writing 1 in the /proc/sys/net/ipv6/conf/all/disable_ipv6 file. 

By default, the value in the disable_ipv6 file is 0.


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