Migrating to vSpace Pro 10 from previous versions

            Our current platform is vSpace Pro 10.  If you are migrating from previous platforms like vSpace 6, 7 or vSpace 8 we recommend the following: 

            1. It is always better to start fresh. vSpace is a platform and will work best in a clean server.  This article will help you do the installation. 
            2. If you have to reuse the server on its current condition, then the following steps will apply: 
            We suggest to remove or at least turn off your Antivirus Software during this operation.  Considering that you are removing an old version of a platform and  
                  a) Remove the NComputing Software. (There are no licenses, registrations or configurations to be preserved)
                  b) Reboot your server.
                  c) Install vSpace Pro 10 and register it using this article as a guide. 
                  d) Ensure that the firmware of your devices are fully updated to match the current vSpace version. This is explained in the first article referenced above.

            If at some point you run into a problem or need further advice, please contact our tech support.

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