Knowledge Base NComputing Verde VDI Guest/Image

            Local Printing/Printer Connected to Workstation not working in Remote Desktop (RDP and SPICE)

            Product Line: VERDE


            Printers attached to the workstation and the VDI/Image is Windows 10 or Windows 8.1, printing does not function.  Following are step to fix this issue:


            The Verde Team has found a ‘fix’ for both Windows 8.1 Pro N and Windows 10, to properly ‘inherit’ the local Printer driver of the redirected printer for your Bar code printer issue.

              Figure A         (see ‘Printer Properties’ in virtual Destkop)

            1. Check-out Gold image
            2. Open Control Panel -> Devices and Printers
            3. ADD a Generic / Text Only printer on LPT1  (creates the Printer Driver)
            4. Close Control Panel
            5. Launch ‘gpedit.msc’ from the ‘Run’ command
            6. Open  Computer Config -> Admin Templates -> Windows Components -> Remote Desktop Services -> RD Session Host -> Printer Redirection
            7. Edit the setting:  Use Remote Desktop Easy Print printer driver first 
            8. Change this to ‘Disabled
            9. Shutdown the Gold image and do a ‘Check-in’
            10. Launch Verde Client and select this Gold image
            11. Click ‘Actions’ – ‘Revert’ to ensure the latest version of the Gold image is being used
            12. Click ‘Connect to Desktop’ and test the printer

            Updated: 22 Mar 2018 04:28 AM
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