N-series devices (N400, N500, N500w, N600) will reach End-of-Life on the following schedule:
N400: December 30, 2019.
N500: December 31, 2020
N500w: December 31, 2020
N600: December 31, 2020
Firmware for these devices are no longer in development. The final firmware version is 220.127.116.11 and is only available to the original purchasing company with an active support contract. Purchases of N-series devices on the secondary market will not be able to obtain the firmware without purchasing a support contract. For more information on purchasing a support contract, please contact a reseller.