Configuration and settings for Dual Display with RX-HDX
The below is additional reference information
Configuring the RX-HDX to support the Secondary Display adapter is relatively simple. Below are the necessary steps.
Both Displays must be the same resolution
** In the packaging for the Secondary Display Adapter (SDA) there are TWO USB cables. Using one cable from a USB port on the Primary RX-HDX to the USB Micro port labeled USB on the SDA in most cases will be sufficient. if a single USB cable is used be sure NOT to connect to the "power" port on the SDA
1. On the device and in No Touch Center NTC - DO NOT CHANGE THE DISPLAY SETTINGS FOR MULTIMONITOR MODE, Leave these settings as default. It may seem natural to want to change these settings, but they only effect the local X11 Window manager and may have a negative effect for Dual Display in a Citrix Environment
2. H.264 Settings on the device
H.264 support must be enabled for the
Citrix connection where Secondary Display Adapter will be used
-The ‘no setting’ selection will be used by default for all newly
created Citrix connections
-This is OK, as Citrix Receiver will respect Citrix server’s preference
3. On the RX-HDX device you should ensure that you have a minimum Firmware image level of 2.40.2443-NC-k404-armhf-171219
4. Citrix settings - The target VDA \ VDI must have the Policy setting
•Citrix server (the VDA machine)
must use the H.264 encoder for the entire session screen
-In XenApp/XenDesktop up to version 7.6 the H.264 (aka deep compression)
was the default display mode
-From version 7.6 FP3 the display mode is configurable through Citrix
Policy
-‘Use video codec for compression’ : ‘For the entire screen’ is the
right selection
-On older system selecting the ‘Use when available’ option may be
necessary
** it is important to note that the Secondary display will show the Citrix logo until after a session has been established. This is expected behavior **
Related Articles
How to update Linux kernel in SDA for RX-HDX
Background In some earlier versions of the SDA for RX-HDX, the device comes with an older version of the Linux kernel (4.9.35+). In some rare occasions this Linux kernel version may result in occasional freezing of the device. We recommend customers ...How to get started with the SDA-RX300 (HDMI) for RX300 and RX-RDP devices.
PRE INSTALLATION REQUIREMENTS 1. You will need an NComputing Secondary Display Adapter Kit (SDA) There are different versions of these adapters and you will need to ensure that you have the right one to fit your needs. This article covers the HDMI ...Enabling Dual Monitor Display on RX300 (VGA and DVI versions)
How to enable the Dual Display on the RX300 PDF available here as well PRE INSTALLATION REQUIREMENTS 1. You will need an NComputing Secondary Display Adapter Kit (SDA) There are different versions of these adapters and you will need to ensure that ...How to identify the Secondary Display Adapter (SDA) for RX300/RX-RDP and RX-HDX.
Our SDA product makes it possible to extend a secondary monitor to our RX Series thin clients. UNDERSTANDING THIN CLIENT PRODUCT DIFFERENCES NComputing has a wide plethora of devices and features that cater to both Windows and Citrix users. The ...Citrix HDX RealTime Media Engine on RX-HDX - Skype for Business
•The Citrix HDX RealTime Media Engine (RTME) is the client-side component of the Citrix HDX RealTime Optimization Pack for Skype for Business RX-HDX FW 2.40.2658 includes Citrix Receiver 13.8 and RTME version 2.4.0-1233 RTME component Single Display ...