“You need administrative rights to install this software. Installation Failed.”

            In some cases when attempting to install vSpace software on Windows 7 or Windows 8, you will get the error: “You need administrative rights to install this software. Installation Failed.” This will happen even when logged on as Domain Admin, you must be the local system administrator to install vSpace.

            The following steps will allow you to install via command line.


            Installation on Windows 7 or Windows 8:
            You must have administrative rights to install vSpace Server onto Windows 7 or Windows 8. However, unlike in Windows Server 2008 R2, the actual “Administrator” account is not enabled by default in Windows 7 and 8. So, even though you may be logged-in as a user that is a member of the Administrators group, you still won’t have sufficient “administrative rights” to install vSpace Server, and the MSI installer will generate an error message saying: “You need administrative rights to install this software. Installation Failed.”

            To check what user account is the right one for vSpace Server installation open the Command Prompt and invoke following command:

            wmic useraccount get name,sid,status


            Name

            SID

            Status

            Admin

            S-1-5-21-3686465141-1345607283-3162306831-500

            OK

            Guest

            S-1-5-21-3686465141-1345607283-3162306831-501

            Degraded

            HomeGroupUser$

            S-1-5-21-3686465141-1345607283-3162306831-1003

            OK

            John

            S-1-5-21-3686465141-1345607283-3162306831-1002

            OK

            Paul

            S-1-5-21-3686465141-1345607283-3162306831-1005

            OK


            For vSpace Server installation an account whose Security Identifier (SID) ends with -500 (the ‘Admin’ account in the above example) must be chosen. That account can’t be locked (degraded). Unlock the account and set up a password for it if necessary. To start an “Administrative Command Prompt” for the selected administrative user invoke the following command (the password of the administrative user must be entered when prompted):

            runas /user:Admin cmd.exe


            To make sure the “Administrative Command Prompt” has been started for the right user invoke this command:

            msiexec /i install-filename.msi


            Your install should now run without issue.


            Article: 1019


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