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Commonly Asked Questions
L Series Devices
M Series Devices
N Series - Citrix
Self Help for Legacy Products
X Series Devices
N-500 HP E220t connected does not allow the TouchScreen pointer to work prior to Session or in Session. (RESOLVED)
VMC Search results are Truncated (RESOLVED)
Updating your NSeries Devices with FTP
Common N Series Troubleshooting Best Practices
Migrating vSpace Management Center 3.6 or 3.7 to later versions of vSpace Management Center
Adding Windows users to Server 2016
N Series: Citrix Receiver and Certificates Update
Error - Unsupported Processor Type
What advantages does NComputing have against any competitors?
What is the difference between vSpace Pro 10 and vSpace 8.4?
What are the Premium Features?
What browsers, websites or videos and vSpace Clients are supported by vCAST?
Do I have to purchase a vCAST license for the host machine or for each connected device?
How do I redeem license keys?
What is vCAST? Do I need to purchase it? Does it improve the performance of the user’s session? How long is the license?
How many vSpace Servers can I connect to a vSpace Manager?
Can I install more than one vSpace Manager in my environment?
How to transfer licenses?
How to register offline?
Can I access this information from my mobile device? Can I manage/monitor/control user’s sessions with my mobile device?
A user is abusing the session, what are my capabilities as an administrator?
My CPU usage is high and palettes are red, what should I do?
What are device groups and how do they help?
Where can I view all my purchased NComputing software?
I’m interested but on the fence about buying a license, do you offer free trials for the Premium Features?
Where can I buy Premium Features?
If I already have an NComputing account can I use those credentials to register vSpace Manager?
Is vSpace Pro 10 server registration required?
Is the NComputing Management Portal accessible using a mobile device?
What is the NComputing Management Portal?
What is vSpace Manager?
What is vSpace Server?
What is vSpace Console?
Why vSpace Pro 10 and what is it?
What OS’s does vSpace Pro 10 support?
Where can I get vSpace Pro 10? Is it free?
What components are included in the vSpace Pro 10 installer?
How can I install vSpace Pro 10?
What are key benefits of using vSpace Pro 10?
Windows: "A Script Required For This Install To Complete Could Not Be Run". Error when Installing vSpace
Error: "To log on to this remote computer, you must be granted the Allow log on through Terminal Services right."
Software: Web Browsers are not opening in more than one session
Windows Server 2016: Adding The RDS Licensing Server
How to find your Chromebook Specifications and System Information.
MX100D: Cannot Connect to Host
L and M Series: Firmware Update Via FTP
L300 Quick Setup Guide for Windows Server 2008 R2 and vSpace 6 Server Software
Update L300 Firmware
Silent Registration Process for legacy vSpace
Legacy vSpace Software serial number and activation key description/explanation.
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Help Desk Software
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