Setup & Deployment
Virtual Machine deployment tips for vSpace Pro deployment
vSpace Pro can be deployed on a Virtual Machine environment, just the same as a Bare Metal (hardware) environment. However, here are some tips we have for you if you choose to deploy a VM with vSpace. It is assumed that you are comfortable and ...
Can I apply an update to my vSpace Pro 11.x to upgrade to vSpace Pro 11.3 LTS?
Yes, you can upgrade your existing vSpace Pro 11.x deployments to vSpace Pro 11.3 LTS. If you have existing vSpace Pro 10.x, we recommend you to uninstall vSpace Pro 10.x first before installing vSpace Pro 11.3 LTS. REV 05/2019
I am currently using vSpace Pro 10.x, 11.0, 11.1 or 11.2. Should I migrate to vSpace Pro 11.3 LTS?
Yes. NComputing strongly recommends that you upgrade your older vSpace Pro installations to at least vSpace Pro 11.3 LTS. If you encounter any issues with older vSpace Pro versions we will request that you first upgrade to vSpace Pro 11.3 LTS in ...
How to use signature pads in vSpace Pro 11 LTS
This enhancement is available for vSpace Pro 11.2.0 or newer version. The following configuration setting to support signature pads are only applicable to RX300. On RX300 thin client, generic USB redirection policy must be applied to the connected ...
How to use the “Arduino Board” and “BBC micro:bit” in vSpace Pro LTS and Enterprise Editions?
Arduino is an open-source electronics platform based on easy-to-use hardware and software and is commonly used by education experts, content developers, engineers and interaction designers from all around the world. Arduino boards are able to read ...
How to use the “Block All” feature to blank all user sessions in vSpace Pro 11 LTS?
Blocking all active sessions in vSpace provides instructors or team leaders instant control to focus the attention of the audience by blanking all user session screens and blocking all keyboard & mouse interactions. This new feature is available on ...
How to access the vSpace Session Multiview Dashboard using a non-admin account in vSpace Pro 11 LTS?
The vSpace Session Multiview Dashboard, a popular feature from vSpace 8, is back in vSpace Pro 11. This MultiView Dashboard provides a dashboard of active session thumbnails, allowing a lead user to message other users, take control of their ...
How to add the vCAST Chrome Extension manually to your vSpace server?
This article is for administrators who need to MANUALLY add the vCast Chrome extension to their Google Chrome browser. Please note that when you first install the latest vSpace Pro software, the extension should be added by default. If, for whatever ...
Smart Card Reader Support in vSpace Pro
Enhanced Smart Card Reader Support: Extended smart card support for RX300 and vSpace Pro Client for Windows is now an included feature starting with vSpace Pro version starting in 11.2.0 and higher versions. If your organization requires smart cards ...
Printer Management in vSpace Pro version 11 LTS
The new Printer Management feature introduced in vSpace Pro version 11 LTS allows the following: · Configuring the right user access control lists on the redirected NComputing thin-client printer objects to make sure that only the user ...
NComputing Management Portal IP Address
NComputing Management Portal IP Address This article is for customers looking for the port and IP address to configure security settings for access within their network environment. https port 443 Hostname manage.ncomputing.com
How many vSpace Servers can I connect to a vSpace Manager?
It is a good idea to keep the maximum number of connected vSpace Servers per vSpace Manager between 20 to 30. This limit is to simply provide easier management of license allocation. Technically, a single vSpace Manager can handle 100+ vSpace ...
Can I install more than one vSpace Manager in my environment?
Yes. One vSpace Manager can be installed per host machine and there can be multiple host machines per customer environment.
Can I access this information from my mobile device? Can I manage/monitor/control user’s sessions with my mobile device?
No, not in the initial release. However, mobile access providing remote management monitoring and control is coming soon.
A user is abusing the session, what are my capabilities as an administrator?
‘Sessions’ lists all connected users including the client, serial number and other information. Administrators can view or take control of any individual user’s session, send a message to the user, or end the user’s session.
What are device groups in vSpace Console and how do they help?
Admins can create groups with predefined specifications, and assign devices to this configuration. Administrators can create device Groups and freely assign devices, for example belonging to specific locations, departments, or users. This group ...
How can I install vSpace Pro 11 LTS?
How can I install vSpace Pro 11 LTS? Go to the NComputing software downloads section to download the software. (if you do not already, You will have to create an account) Quick Installation Guide Detailed Installation Guide, Tips and Best Practices ...
Server Scaling Guide / Sizing Guidelines for vSpace and RDP Implementations
Overview One of the principal advantages of deploying multiple users on a single host, whether a PC, physical server or virtual machine, is that you can readily scale the size of your deployment as your users’ needs grow. Rather than being forced to ...