PMC Device Management
PMC Endpoint Manager – Managing Devices Across LAN and WAN Networks Behind NAT Routers
Introduction The PMC Endpoint Manager is designed to manage NComputing devices across both local-area networks (LAN) and wide-area networks (WAN), including devices located behind firewalls and NAT routers. With capabilities like automatic discovery, ...
How to schedule a reboot in PMC
Overview PMC has the ability to do schedule reboots, which is a useful feature of the unattended restart of devices. When devices are restarted periodically, it benefits them, as some resources will be cleared for better performance during ...
How to add or replace the Self-Signed SSL Certificate in PMC
Scope If your local business or production environment’s security demands for you to have custom certificates, there is a way to obtain them and apply them to PMC. Note that NComputing does not provide the certificates, but you can obtain your own ...
Perform PMC Endpoint Manager "In-Place" Upgrade in Azure Cloud (related to Microsoft Defender for Cloud)
Upgrading “in-place” from PMC 3.x or 4.0.0 to 4.0.2 (deployments in Azure Cloud) Based on the reports from customers using PMC in Azure Cloud, we have noticed that enabling the Microsoft Defender for Cloud option for the Azure Subscription covering ...
Tips for Deploying PMC Endpoint Manager on Azure Cloud (related to Microsoft Defender for Cloud)
PMC Endpoint Manager 3.0.1 (and newer versions) can be deployed to Azure Cloud. When deploying PMC to Azure Cloud, it’s advisable to put the PMC VM into dedicated Resource Group. A new Resource Group can be created in the Create virtual machine step. ...
What should I do if I see 'PMC is not ready yet' message after upgrading PMC to a newer version?
If your PMC 3.0.x or 3.1.x appliance has in the past been for any reason disconnected from the NComputing Management Portal (e.g. by using the [Disconnect] button on the PMC Administration > Licensing page, by using the DISCONNECT feature in the My ...
Can PMC Endpoint Manager be used in offline mode?
PMC Offline Activation Mode – Overview Introduction The PMC Offline Activation Mode is a valuable feature for organizations operating in secure or restricted environments with no direct Internet access. Available in PMC version 3.2.2 and higher, this ...
PMC Version 4, Start Guide
Overview This document based on the release notes of PMC 4.1.1. It covers everything you need to know, in-depth, regarding installation and deployment of PMC. It is always recommended that you use the current release notes of every PMC version that ...
How to Collect Device Troubleshooting Logs from PMC
Overview This document will show the process collecting logs from any device that is currently connected to PMC. This can be very useful when you are monitoring a thin client deployment remotely and you have no immediate access to the thin client ...
Log4J security patch update for PMC 2.7.0 and PMC 2.9.0 deployments
A new security flaw, known as ‘Log4Shell’, poses a critical vulnerability to millions of applications and devices across the globe. Log4Shell is a software vulnerability in Apache Log4j, a popular Java library for logging error messages in ...
PMC, Understanding and managing configuration updates
What is a Configuration Schema in PMC? NComputing continuously develops the device firmware to bring new valuable device features. As these new features often require specific settings, the new firmware versions containing new product features ...
What is PMC?
OverviewNComputing PMC is an endpoint management system designed and developed to remotely manage NComputing access devices including LEAF OS devices (PCs/Laptops), RX420(RDP), RX-RDP+, RX-RDP and RX-300 thin clients. PMC is provided as a virtual ...
PMC, How to manage firmware updates
What is PMC? You can see here the full description of NComputing endpoint management system for LEAF OS devices (PCs/Laptops), RX420(RDP), RX-RDP+, RX-RDP and RX-300 thin clients. PMC is provided as a virtual appliance and can be easily deployed on ...
How to remotely shadow NComputing clients with PMC Endpoint Manager?
PMC Endpoint Manger (version 2.7.0 and higher) provides support for HTML5 device screen shadowing. The software components allowing HTML5 device screen shadowing from PMC act as yet another VNC viewer application. The VNC screen shadowing feature ...
NComputing - Using PMC on Microsoft Azure Marketplace
NComputing PMC Endpoint Manager Using PMC on Microsoft Azure Marketplace NComputing offers PMC as a preconfigured Linux Virtual Machines on Microsoft Azure Marketplace. This document has step-by-step instructions for deploying PMC from the ...
Can I install PMC Endpoint Manager on Azure Cloud?
Yes. Starting with PMC Endpoint Manager version 2.7.0, the PMC Linux virtual appliance can be installed and deployed on Microsoft Azure Cloud. Please refer to the PMC Endpoint Manager (2.7.0) Azure Installation guide here for detailed instructions.
How to use ‘Subnet Tags’ to assign devices to groups in PMC
Increasingly, the endpoint deployments happen outside of corporate networks. PMC Endpoint Management supports the concept of ‘Subnet tags’ to further differentiate device groups when managing devices across public Internet (i.e., not within ...
Why am I getting 'Unsupported format of update package" message when I upload new firmware to PMC?
For PMC version 2.0.1 and earlier versions, there is a bug when you try to upload a new RX-series firmware image to PMC, PMC may display the following message: An easy work-around is to reboot the PMC appliance (no need to reboot the whole hypervisor ...
Does PMC Device Management software need to be registered to the same NComputing Management Account as my RX-RDP and RX420(RDP) devices?
Yes. Both RX-RDP and RX420(RDP) devices come with complementary PMC device management licenses. In order for PMC Device Management software to manage these devices, PMC software must be registered to the same NComputing Management Portal account as ...
RX-RDP configuration version 14 update in PMC 2.0.1
In PMC 2.0.1 the Configuration version 14 need to manually upload in the SUPPORTED DEVICE CONFIGURATIONS list to manage the RX-RDP devices which has 2.2.0 ,2.6.2 firmware updates. Here is the below steps needs to follow for to update Configuration ...
PMC: Invalid Credentials upon login to dashboard.
Once you setup the Virtual Appliance, you will be asked for credentials to access the dashboard. If you enter your Management Portal credentials, these will not be accepted and you will receive a message in red "credentials for user [your email] are ...
PMC: "The NComputing Management portal is unavailable" during activation.
Problem: While registering PMC with the Management Portal, you see a warning: "The NComputing Management Portal is Unavailable"; Solution #1: (Registration instance already exists in the management portal): In this case a scenario, perhaps, you ...
PMC Ports and Protocols
Scope / Overview This article outlines the ports and protocols used by the PMC Appliance for communication with managed devices. It also details data transmission frequency and volume to help network administrators configure their environments ...
Where to get PMC Downloads
Where do I get PMC Software Downloads PMC software is provided as a virtual appliance compatible with VMWare ESXi, Citrix XenServer or Microsoft Hyper-V. PMC is also listed in Azure Marketplace. To obtain the latest PMC software virtual appliances ...
PMC licensing
PMC must be registered to the Management Portal upon installation before it can be used. Your Management Portal account will determine the licensing options available. It is important that you use the correct credentials when registering PMC to the ...