Introduction
How to configure Display Properties on an RX300 and RXRDP devices.
You can change the Network connection settings of an RX unit by first going to the firmware of the device and click on the gear icon on the top right of the home screen. From there, go to the Display Tab and you will be able to configure any desired ...
How to collect troubleshooting information for RX-RDP, RX420(RDP), RX300 and LEAF OS and submit to NComputing?
Please refer to RX-RDP, RX420(RDP), RX300 and LEAF OS user configuration guide for additional details: https://support.ncomputing.com/portal/kb/articles/rx300-rx-rdp-user-configuration-guide Collecting troubleshooting information In case when ...
How to configure screen savers and desktop wallpaper on RX-RDP and RX300?
Please refer to RX300 & RX-RDP user configuration guide for additional details: https://support.ncomputing.com/portal/kb/articles/rx300-rx-rdp-user-configuration-guide Configuring screen saver The RX300 and RX-RDP devices are equipped with a screen ...
How to enable VNC shadowing on RX-RDP, RX420(RDP) and RX300?
Please refer to RX-RDP, RX420(RDP), RX300 and LEAF OS user configuration guide for additional details: https://support.ncomputing.com/portal/kb/articles/rx300-rx-rdp-user-configuration-guide Following settings can be used to configure VNC screen ...
Is it okay to shutdown an RX-series thin client by unplugging the power cord or power strip? No!
No. The RX-series thin clients are based on Raspberry Pi devices. By unplugging the power cord or power strip to shut it down, it can cause a variety of issues including corruption of the microSD card and file system. It is important that your ...
What custom RDP parameters does the RX300 support?
RX300 thin clients support multiple client connection modes include vSpace, VERDE VDI and FreeRDP. In the FreeRDP client connection mode, the 'Custom parameters' option can be used to specify additional parameters (command-line options) to establish ...
Can RX300/RX-RDP/RX-HDX work with PoE?
There is a way to make RX300(or RX-RDP, RX-HDX) works with Power over Ethernet. Active PoE Splitter available from Amazon which is much cheaper and easier than Raspberry Pi PoE Hat circuit. For example, below is the picture of typical Active PoE ...
RX300: Is mirrored Desktop Supported with the SDA?
At of the writing of this article, mirror option is not supported. Only desktop extension is possible with the SDA for RX300. REV 07/2019
HDMI to Display Port is not the same as Display Port to HDMI
If you are using a Physical Media converter, either an adapter or cable to connect from the RX300/RX-RDP/RX-HDX HDMI port to a Display Port monitor, Please ensure you are using the correct cable. Converting from HDMI to Display Port is not the same ...
Enabling Dual Monitor Display on RX300 (VGA and DVI versions)
How to enable the Dual Display on the RX300 PDF available here as well PRE INSTALLATION REQUIREMENTS 1. You will need an NComputing Secondary Display Adapter Kit (SDA) There are different versions of these adapters and you will need to ensure that ...
RX300, RX-RDP, RX420(RDP) and LEAF OS User Configuration Guide
For your convenience, here is a direct link for the configuration guide for RX300, RX-RDP, RX420(RDP) and LEAF OS products: https://ncomputing.box.com/shared/static/310pp20tfhh4aqc6x4nj14sxch52q360.pdf
RX300 - HDMI to VGA adapter
Can I use an HDMI to VGA adapter with the RX300? Yes You can use commercially available adapters for HDMI to VGA, but they must be "active" adapters. As HDMI is digital, and VGA is analog, the adapter must have passive switching capability. The ...
How to Redeem and Allocate RX300 Extended Hardware Warranty License?
For information on How to Redeem and Allocate RX300 Extended Hardware Warranty License, You can download the document here 1. To redeem the RX300 Extended Hardware Warranty License key, go to www.ncomputing.com and login using the using the account ...
What is vCAST Streaming?
vCAST streaming is a standard feature in vSpace Pro 11 LTS and vSpace Pro Enterprise Edition. vCAST Streaming, supported by RX420(RDP), RX-RDP and RX300 thin clients, reduces the overall server-side CPU usage for web videos like YouTube, Vimeo and ...
How do I know when my device warranty will expire?
Users can log in to the Management Portal My Devices and click the ‘Serial No.’ of the device for the details. Users will also receive automated reminder emails approximately 30 days prior to the current device warranty expiration date.
How long is the warranty? How do I purchase the optional extended warranty?
The warranty for the RX300 is one year from the time of registering with vSpace Server, with an optional extended hardware warranty available. It can be purchased through the reseller or management portal with a credit card. The extended warranty is ...
Will the RX300 work on previous versions of vSpace (i.e. vSpace Server 8.4 and older)?
No. The RX300 is only compatible with vSpace Pro 11 LTS and vSpace Pro Enterprise Edition.
What is the difference between Thin Client Mode and Raspbian Desktop Mode? How can I access the Raspbian OS?
Users create virtual sessions by connecting over LAN or Wi-Fi in Thin Client Mode to host machines with Windows or Linux OS running vSpace Pro. If the RX300 is switched to Raspbian Desktop Mode, users can access the Raspbian OS and its available ...
What are key benefits of using RX300?
The RX300 delivers a rich PC-like experience and provides a simple-to-deploy, centrally managed, high-performance virtual desktop, perfect for use in SMB and education. Key features include: DELIVER THE LATEST WINDOWS DESKTOP EXPERIENCE Fully ...
What is RX300 thin client?
RX300 is a cloud-ready, Wi-Fi enabled thin client for Windows and Linux, built on the latest Raspberry Pi 3 platform. Easy deployment and central management of the virtual desktop environment make the RX300 ideal in SMBs and education. The compact ...