If you are experiencing a black screen when plugging in the device to a monitor and it shows no signal from the HDMI input, please read on: The MicroHDMI port in the RX420(HDX), due to mechanical specifications, requires that a MicroHDMI connector ...
Background In some earlier versions of the SDA for RX-HDX, the device comes with an older version of the Linux kernel (4.9.35+). In some rare occasions this Linux kernel version may result in occasional freezing of the device. We recommend customers ...
If you use Skype for Business with RTME in Citrix session, and experience some audio quality distortion while HD webcam is used, we recommend using the following configuration to fine tune the audio quality: • Login to RX-HDX device as an ...