General
How do I register my RX420(IGEL) and RX440(IGEL) devices and extend the hardware warranty?
There are multiple ways to register these RX420(IGEL) and RX440(IGEL) devices to your NComputing Management Portal account. Once the devices are registered, you will be able to apply extended hardware warranty licenses you purchased to these ...
RX420(IGEL) Getting Started Guide - based on IGEL OS
The latest RX420(IGEL) Step-by-Step Getting Started Guide can be found online: RX420(IGEL) thin client is based on IGEL OS and can be managed by IGEL UMS software suite. https://www.igelcommunity.com/igel-os-rpi4-for-ncomputing-guide
IGEL and NComputing RX420(IGEL) collaboration
The RX420(IGEL) thin client device is powered by IGEL OS. IGEL offers IGEL OS, the next-gen edge operating system for cloud workspaces. Linux based, lightweight, and modular with a read-only file system, IGEL OS serves as an ideal secure endpoint OS ...
Can RX420(HDX) and RX420(RDP) work with PoE?
There is a way to make RX420(HDX) and RX420(RDP), powered by Raspberry Pi4 platform, work with Power over Ethernet. Active PoE Splitter available from Amazon. For example, below is the picture of typical Active PoE Splitter, PoE to Raspberry Pi 4 ...
How to connect RX-HDX, RX-HDX+, RX420(HDX) and EX400 clients and NoTouch Center
Connect clients and NoTouch Center To actually manage clients via NoTouch Center, you need to connect them to your NoTouch Center. No worries, this is simple and can be done in a fully automated way! Before you start however, please make sure ...
Getting started guide for RX420(HDX) and get latest firmware updates
To get started with RX420(HDX), please visit the getting started guide: http://rx-hdx.ncomputing.com/kb/Getting_Started_with_RX420_(HDX)_Thin_Client
How to configure VPN connections on RX-HDX, RX420(HDX) or EX400 thin clients?
All three thin client families come with support for OpenVPN and OpenConnect (free Cisco VPN client). To setup OpenVPN, see below link for instructions: http://rx-hdx.ncomputing.com/kb/OpenVPN For OpenConnect, see below link for instructions: ...
How come the ‘DOWNLOAD’ button for RX-HDX, RX420(HDX), EX400 and NoTouch Center software is grey out and can’t be downloaded?
The ‘DOWNLOAD’ icon is grey out (see screenshot below) because either you have not registered any RX-HDX or EX400 device to the NComputing Management Portal, or your registered devices’ Software Maintenance Update licenses have expired. To gain ...
What is a RX-HDX Software Maintenance Update license and where can I purchase it?
What does it cover? A valid RX-HDX Software Maintenance Update license (per device) enables the customer to receive the following software updates components for that device: RX-HDX firmware updates Quarterly update with the latest Citrix Workspace ...
How do I redeem an AMP for RX-HDX, RX-HDX+, RX420(HDX) and EX400 (Software Maintenance Update) License key?
If you purchase RX-HDX Software Maintenance Update license, you’ll receive a corresponding license key. To redeem a license key, Go to www.ncomputing.com and login using the using the account that you used when you registered your RX-HDX devices. ...
Disable WIFI
Following steps can be performed to Disable Wifi on device boot. From RX-HDX Device: Open RX-HDX Device Configuration Click on "All" under "Management". Click on "Eventscripts" Under "Startup 1 - before network initialization" enter iwconfig wlan0 ...
Factory Reset RX-HDX device using Remote Browser Login
Factory Reset RX-HDX device using Remote Browser Login If you are unable to access the local configuration (e.g. because the screen stays blank or device fails to boot up) but the device has network then you can follow below mentioned steps to ...
RX-HDX Factory Reset
This article is for administrators needing to reset an RX-HDX device with a manual process because it has somehow locked or stopped responding to the management tools. Introduction to Factory Rest (FW 2.40.2144+) Important - Do not use a KVM or ...
RX-HDX, RX420(HDX), EX400 and NoTouch Center User Guide
Comprehensive RX-HDX, RX420(HDX), EX400 and NoTouch Center user configuration guide can be found online: http://rx-hdx.ncomputing.com/kb/Main_Page Don't forget to use the keyword search feature located at the upper right-hand side of the above page:
Getting started with RX-HDX and get latest firmware updates
IMPORTANT NOTE: As of July 1, 2020, NComputing has formed a new partnership with Stratodesk, making the official Stratodesk branded OS and management center available on NComputing devices. Enterprises and organizations using NComputing thin client ...
Register RX-HDX, RX420(HDX) and EX400 devices and extend the hardware warranty
There are multiple ways to register these RX-HDX, RX-HDX+ and RX420(HDX) devices to your NComputing Management Portal account. Once the devices are registered, you will be able to apply extended hardware warranty licenses you purchased to these ...
RX-HDX Short cut Control Key sequences
Important predefined hotkeys Next (local) window. Alt+Ctrl+Tab. This is the equivalent to what Windows is doing on Alt+Tab. Increase speaker volume. Alt+KP_Add, meaning that if you press Alt and the + key on the numerical keypad, your speaker volume ...
WiFi SSID discovery
To perform WifFi discovery on the RX-HDX press Ctrl+Alt+W. You will be presented with the SSID's for the available networks.