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Choosing the Right VERDE Install Instructions with Postgres Database (Centos7)
Product Line: VEREDE As of VERDE 8.3.4, the database POSTGRES is used. The database is much more nimble and efficient. Due to the new database, there are design changes that need to be explained. If the customer plans to only install VERDE on one ...
Can PMC Endpoint Manager be used in offline mode?
PMC offline activation mode is supported on PMC version 3.2.2 and higher (available on NComputing software download page and Azure Marketplace listing). This feature is useful for organizations that have firewall restrictions and/or external Internet ...
Feature comparison chart for vSpace Pro Enterprise Edition and LTS Edition
Below is a feature comparison chart for : vSpace Pro LTS Edition vSpace Pro Enterprise Edition
SSL Certificate Back Out Procedure
Product Line: VERDE There have been instances where a customer has used and imported an invalid SSL Certificate. This can be easily backed out. Simply access the VERDE server that's running the Cluster Master. SSH/Putty into the server and access the ...
VERDE VDI Network Troubleshooting - Navigate via Table of Contents.
Product Line: VERDE Introduction: The information contained within this document refers to the networking aspects of the VERDE VDI software solution being installed via a set of RPMs (program modules) on top of CentOS7. The following networking ...
Verde : Online Registration via Proxy Server
If the Verde Server does not have direct internet access and if it is required to communicate via a Proxy Server, following configuration needs to be done on the Verde Server so the outgoing network traffic from Verde Server gets redirected via the ...
How to Update the Centos7 to a More Secure, Faster Kernel
Product Line: VERDE The Linux kernel is the foundation on which all Linux distributions operate. Updated versions of the kernel can improve security, add functionality, and improve the speed at which the operating system functions. This Knowledge ...
How to test drive vSpace Pro Client software.
vSpace Pro Client is our client app that can be installed on a PC or laptop, or you can use it as an extension for Google Chrome for PC, Mac, or Chromebook. Once installed on a client device, you can have a Windows desktop session delivered to the ...
LEAFOS: How to collect logs for technical Support
During troubleshooting, support may request for you to collect and send a log file from your LEAFOS device. You will need a USB flashdrive. For this example we are using a 2 GB drive. We recommend to quick format the drive and give it a name to ...
Error: This version of vSpace Pro is no longer supported
Q: Why do I get error message “This version of vSpace Pro is no longer supported. Please visit the NComputing website to download the most recent version.” when I try to register the vSpace Manager? A: From time to time, in order to avoid ...
Installing VERDE (rpm) BRANCH on Centos7.x for VERDE 8.2.1, 8.2.2(rpm) and 8.2.3+
Product Line: VERDE Following are instructions for the installation of VERDE Branch on Centos7. This incudes the installation and configuration of CENTOS7. Burn Centos 7 Minimal to a CD/DVD or USB Install the OS Select your timezone Enable the ...
Cannot connect to vSpace Server after a major Windows OS update
After a major Windows OS update, sometimes, important registry keys that vSpace uses may be accidentally removed during the Microsoft update process. Possible symptoms resulted from this could be inability to establish vSpace sessons from NComputing ...
Pay Per Incident license, how to purchase.
A Pay Per Incident license it's available for your purchase whenever you need access to support and you do not have a current AMP subscription. Such fee will cover one incident for support when you need a call back or chat. Different licenses are ...
RX300 / RX-RDP USB Peripheral device redirection recommendations.
Please refer the KB article on How to configure USB peripheral device redirection policy for RX300 and RX-RDP: https://support.ncomputing.com/portal/kb/articles/how-to-configure-usb-peripheral-device-redirection-policy-for-rx300-and-rx-rdp In ...
Functional redirection of Network Printers
Functional redirection of network printers With NoTouch OS running on NComputing RX-HDX devices not only local USB printers can be redirected to Citrix session, but also network printers. Network printers supporting the HP JetDirect (sometimes ...
VA Replication
Multiple VA appliances can be used for high-availability, redundancy. In order to setup VA Replication, following steps needs to be performed: Pre-Requisites: Multiple NoTouch Center VA. Both VA should be able to communicate with each other. ...
Generic USB redirection of document scanners
Generic USB redirection of document scanners The generic USB redirection of document scanners can be enabled with following system-wide NoTouch settings: Note: RX-HDX device must be rebooted for the above changes to take effect. The generic USB ...
Change a server's hostname in NTC Virtual Appliance
By default, NTC server is started with the server’s given name as the hostname. However, certificates requires a valid fully qualified domain name (FQDN) for the hostname for proper verification. This article describes how to change a server hostname ...
Tested Backup Software for VERDE/VERDEOS
Product Line: VERDE We tested a Linux-based backup system that we installed on the Verde server called: Acronis Adv Server backup This provided its own Management Console that did not conflict with Verde. You could create backup jobs (full or ...
I do not see any licenses to purchase in the Management Portal
If you are not able to see licenses for purchase in your Management Portal account, your account owner or administrator needs to change your account permissions to be able to view, purchase and manage certain aspects of your organization's Management ...
How long can the password be when configuring Auto-Login in L300 terminals?
Sometimes there could be a requirement to have long password for login in to a Windows account. For example, a company may decide to have this requirement in their security policies. Please be advised that there is a limitation on the number of ...
How to Create New Users and assign Permissions in the Management Portal
A best practice on using Management Portal accounts is to have a single main account for your organization or at least the local deployment you manage and invest. Having a single account for your organization, will allow a centralization and control ...
OpenVPN
OpenVPN OpenVPN is an open source based SSL VPN solution that is growing in popularity due to its cost-effective and lightweight nature and the ease of deployment. NoTouch contains OpenVPN and provides an easy to use configuration access. Available ...
How to identify the Secondary Display Adapter (SDA) for RX300/RX-RDP and RX-HDX.
Our SDA product makes it possible to extend a secondary monitor to our RX Series thin clients. UNDERSTANDING THIN CLIENT PRODUCT DIFFERENCES NComputing has a wide plethora of devices and features that cater to both Windows and Citrix users. The ...
Upload Certificate directly to RX-HDX device using Web GUI
Upload Certificate directly to RX-HDX device using Web GUI Certificates can be directly uploaded to the device, without using NoTouch Center. To do that follow the below mentioned steps: Go to device’s web interface i.e. Access device’s IP address in ...
How to get started with the SDA-RX300 (HDMI) for RX300 and RX-RDP devices.
PRE INSTALLATION REQUIREMENTS 1. You will need an NComputing Secondary Display Adapter Kit (SDA) There are different versions of these adapters and you will need to ensure that you have the right one to fit your needs. This article covers the HDMI ...
Where to get PMC Downloads
Where do I get PMC Software Downloads PMC software is provided as a virtual appliance compatible with VMWare ESXi, Citrix XenServer or Microsoft Hyper-V. To obtain the latest PMC software virtual appliances you will need to login to the NComputing ...
NComputing software end-user license agreement (EULA)
END USER LICENSE AGREEMENT FOR NCOMPUTING SOFTWARE IMPORTANT - READ THIS CAREFULLY: THIS IS A LEGAL AGREEMENT BETWEEN YOU AND NCOMPUTING GLOBAL INC. (“NCOMPUTING”). YOU MUST CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS END USER LICENSE ...
PMC Terms of Use
Please click here to review the NComputing software end-user license agreement.
Shadowing
Shadowing Shadowing in our terminology means that you see the screen of one machine on another machine. Other terms to describe this would be screen-sharing, mirroring, remote assistance. It means that basically two people on two different workplaces ...
Cron
Cron Cron is well-known time-based task scheduler. Whenever you want to execute tasks at a given time, cron is doing the job. The name cron is derived from χρόνος, the Greek word for time. NoTouch includes a cron solution that can be configured ...
Generic-USB-redirection-of-document-scanners
Generic USB redirection of document scanners The generic USB redirection of document scanners can be enabled with following system-wide NoTouch settings: Note: RX-HDX device must be rebooted for the above changes to take effect. The generic USB ...
vSpace Console Crashing when launched or scanning devices in the network.
We are monitoring rare occurrences in which the vSpace Console crashes. When launched or when scanning devices. One particular issue related to the firmware of the present devices is what is addressed in this article. The issue has been seen in ...
Do I need to install the RDS role on my server when Installing vSpace?
New vSpace Pro 11 installations should be performed on machines with fresh installs of supported Windows OS versions. vSpace Pro 11 relies on Remote Desktop Services thus the Remote Desktop Services must remain enabled after vSpace Server ...
PMC Configuration: Missing configuration definition files to manage RX300 devices with latest firmware
When you are looking to update your RX-300 terminals via PMC, you encounter that you are missing available versions to update your devices. Managing the RX300 devices with 3.2.27 firmware from PMC 1.1 As of the writing of this article, the RX300 ...
When to use VERDEOS and when to use VERDE RPMS
When to use VERDEOS VERDEOS was implemented in VERDE version 5 and was a great addition to the VERDE installation options. VERDEOS reduces the steps needed to install VERDE allowing an installation to begin as a simple boot to an ISO DVD with only a ...
Stuck in a loop "Connecting to server". L or M Series device.
As context, when this error happens, a device has been configured to automatically connect to the server and something in the environment changed that prevents the terminal from connecting. Examples of this can be, a change of IP address or a server ...
Automatic configurations on L Series and M Series devices.
You can set your NComputing device to Connect to your server, your Windows session or to a single program, automatically. The best way to understand the configuration process is to do it through the firmware of your terminal. Here are several ...
I have an L130, L230, X350, or X550 thin client - can I still use it?
This information is a statement of a permanenet change of status. Please upgrade to our latest platform vSpace Pro and current compatible devices. Legacy L130, L230 units are end-of life and cannot be used with vSpace Pro. If your current version ...
Vspace Server corrupt - unable to repair or reinstall
Dear swakopmund, Thank you for contacting NComputing Technical Support. VSpace 11.2 is available for Windows 7(64 bit), no need to upgrade your host OS to windows 10. Thanks.
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