Why am I getting 'Unsupported format of update package" message when I upload new firmware to PMC?
For PMC version 2.0.1 and earlier versions, there is a bug when you try to upload a new RX-series firmware image to PMC, PMC may display the following message:
An easy work-around is to reboot the PMC appliance (no need to reboot the whole hypervisor host) and then upload the firmware image again.
This issue has been fixed in PMC 2.0.3 and higher versions.
How can I update the RX300 firmware?
Please refer to RX-RDP, RX420(RDP), RX300 and LEAF OS user configuration guide for additional details: https://support.ncomputing.com/portal/kb/articles/rx300-rx-rdp-user-configuration-guide The Support section of Setup GUI contains firmware update ...
How can I update firmware for RX-RDP, RX-RDP+, RX420(RDP) and LEAF OS devices?
Please refer to RX-RDP, RX-RDP+, RX420(RDP), RX300 and LEAF OS user configuration guide for additional details: https://support.ncomputing.com/portal/kb/articles/rx300-rx-rdp-user-configuration-guide The Support section of Setup GUI contains ...
PMC, How to manage firmware updates
What is PMC? You can see here the full description of NComputing endpoint management system for LEAF OS devices (PCs/Laptops), RX420(RDP), RX-RDP+, RX-RDP and RX-300 thin clients. PMC is provided as a virtual appliance and can be easily deployed on ...
Why am I getting "This device has exceeded the 1-year software maintenance period and is not eligible for firmware update" message when I tried to update firmware?
If your RX-RDP, RX-RDP+ or RX420(RDP) device exceeded the first-year complimentary software update period, the device will display the following message when local firmware update attempt is made: Each RX-RDP, RX-RDP+ and RX420(RDP) device comes with ...
Getting started with RX-HDX and get latest firmware updates
IMPORTANT NOTE: As of July 1, 2020, NComputing has formed a new partnership with Stratodesk, making the official Stratodesk branded OS and management center available on NComputing devices. Enterprises and organizations using NComputing thin client ...