Why am I getting 'Unsupported format of update package" message when I upload new firmware to PMC?

Why am I getting 'Unsupported format of update package" message when I upload new firmware to PMC?

For PMC version 2.0.1 and earlier versions, there is a bug when you try to upload a new RX-series firmware image to PMC, PMC may display the following message:


An easy work-around is to reboot the PMC appliance (no need to reboot the whole hypervisor host) and then upload the firmware image again.

This issue has been fixed in PMC 2.0.3 and higher versions.
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