What is Microsoft Teams Optimization and how can I enable it in VERDE VDI sessions?

What is Microsoft Teams Optimization and how can I enable it in VERDE VDI sessions?

Microsoft Teams optimization refers to techniques and features designed to enhance the performance and user experience of Microsoft Teams, particularly in virtualized environments like Azure Virtual Desktop (AVD), Citrix, Omnissa, and VERDE VDI. The optimization aims to reduce resource usage, improve call quality, and ensure smooth operation, especially in scenarios where bandwidth or processing power might be limited.

  • In LEAF OS endpoints, including the EX500 and EX500W thin clients, Microsoft Teams optimization is supported in VERDE VDI from firmware version 6.5.503 and higher.
  • For RX thin clients, specifically the RX540 and RX580 models, Microsoft Teams optimization is supported in VERDE VDI sessions starting from firmware version 6.5.503 and higher.

The following instructions summarize the necessary configurations to enable the Microsoft Teams optimization for VERDE VDI on LEAF OS endpoints, EX500, EX500W, RX540, and RX580 thin clients.

Server-Side Configuration

Configuration on VERDE Gold Image:

·       Create a Gold Image on the VERDE Server and log in as the 'mcadmin1' user.

·       Install the following packages and apply the necessary registry changes within the session to ensure Teams Optimization works properly. Please follow the hierarchy as outlined to ensure compatibility:

o  Obtain the 'teamsbootstrapper.exe' and 'MSTeams-x64.msix' files appropriate for your system.

o  Open Command Prompt as Administrator and navigate to the folder containing the downloaded files.

o  Run the following command:
    .\teamsbootstrapper.exe -p -o "c:\path\to\teams.msix"

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o  Once you see the message 'success: true', Teams should be installed successfully on the VERDE Gold Image with optimization support.

·       Reboot the Gold Image once installation is complete, then shut it down.

·       Check-In the Gold Image.

Client-Side Configuration

·       Microsoft Teams Optimization is supported for VERDE VDI on LEAFOS and RX540/RX580 firmware version 6.5.503 and above.

·       Configure the device in VERDE VDI Operation Mode on LEAF OS and RX540/RX580 devices.

·       Go to the VERDE VDI – RDP Settings tab.

·       Set the Client Type to AVD from the dropdown.

·       Save the settings.

·       Log in to VERDE VDI using a Local or Active Directory (AD) user.

·       Launch the Microsoft Teams application.

·       Navigate to the About Teams page.

·       Confirm that it displays 'AVD Media Optimized' to verify optimization is active.