What is AMP for RX-RDP and RX420(RDP) and what does it cover?
AMP for RX-RDP and RX420(RDP) is a software maintenance plan which covers the following:
- PMC device management software and RX-RDP/RX420(RDP) thin client firmware updates
- 24x7 access to self-help & documentation
- Unlimited trouble tickets
- Live chat support
- Phone support (available in the U.S only).
Each RX-RDP and RX420(RDP) device comes with a perpetual
license of PMC software and first-year complimentary software maintenance
update (AMP for RX-RDP /RX420(RDP)).
IMPORTANT Note:
After the first-year complimentary AMP for
RX-RDP / RX420(RDP) has expired then the RX-RDP and RX420(RDP) device can only
receive firmware updates from PMC. Furthermore, extended AMP for RX-RDP /RX420(RDP)
licenses must be purchased and allocated to each RX-RDP and RX420(RDP) device
to allow PMC to push firmware updates.
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