What is AMP for RX-RDP and RX420(RDP) and what does it cover?

What is AMP for RX-RDP and RX420(RDP) and what does it cover?

AMP for RX-RDP and RX420(RDP) is a software maintenance plan which covers the following:
  1. PMC device management software and RX-RDP/RX420(RDP) thin client firmware updates
  2. 24x7 access to self-help & documentation
  3. Unlimited trouble tickets
  4. Live chat support
  5. Phone support (available in the U.S only).

Each RX-RDP and RX420(RDP) device comes with a perpetual license of PMC software and first-year complimentary software maintenance update (AMP for RX-RDP /RX420(RDP)).


IMPORTANT Note:
After the first-year complimentary AMP for RX-RDP / RX420(RDP) has expired then the RX-RDP and RX420(RDP) device can only receive firmware updates from PMC. Furthermore, extended AMP for RX-RDP /RX420(RDP) licenses must be purchased and allocated to each RX-RDP and RX420(RDP) device to allow PMC to push firmware updates.



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