Windows: "A Script Required For This Install To Complete Could Not Be Run". Error when Installing vSpace
This is a generic Microsoft Windows message, not directly related to our platform, but may be related to the current state or configuration of the Windows installer.
However:
This error message can also occur when attempting run the vSpace 8.4 or vSpace Pro 10 on a Home edition client operating system.
Be sure to verify the Operating System version, do do this in Windows 10:
Right click on "Start Menu" and click on "System" in pop-up menu to open "System" window.
This will open up general System information, please verify you are using a supported edition of Windows (listed under Windows edition):
On Window 7 and Windows 8.1:
Right click on My Computer, or Computer and select Properties:
Please check the following article for all supported operating systems:
http://kb.ncomputing.com/vSpace-Operating-System-Support-Matrix_252.html
If you have confirmed you have a supported Operating System, and still are getting the error when attempting to install, see resources below:
A common cause for this error is the currently installed Antivirus software. Sometimes when this is disabled the error will resolve.
Some quick examples of the appearance of this error:
Addressing your Windows installer should be done by your IT qualified personnel, however something that could help is to re-register the Windows Installer service.
These articles can help you get started in the right direction:
Article ID: 407
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