Configuring RX540 and RX580 for Citrix USB Redirection with Updated Citrix Workspace App Versions

Configuring RX540 and RX580 for Citrix USB Redirection with Updated Citrix Workspace App Versions

Overview

Starting with Citrix Workspace App (CWA) version 24.5 and new versions of firmware of RX540 and RX580 devices, customers may notice changes in how Generic USB Redirection behaves compared to earlier versions.

We have an article explaining the changes and outlines the steps needed to ensure proper USB redirection functionality in Citrix sessions. While the article addresses the issue presented in our LEAF OS product, the process for Citrix configuration should be the same for the RX540 and RX580. 

Where to Find Full Configuration Instructions

For complete guidance on how to enable and configure USB redirection—including Citrix Policy settings and LEAF OS-specific behaviors—please refer to the following knowledge base article:
đź“— Configuring LEAF OS for Citrix USB Redirection with Updated Citrix Workspace App Versions


Article #861
Last Updated: June 3, 2025