RX Series: "Lightning bolt symbol" is shown on the screen.

RX Series: "Lightning bolt symbol" is shown on the screen.


If this symbol appears it simply means: under voltage.

1. Be sure that the USB devices you have connected to the RX is not drawing too much power from the unit.  An externally powered USB hub would be recommended if you have multiple USB peripheral devices connected to the device.
2. Also, be sure to use the power adapter used with the unit is the original provided with your unit.

Even when the warning may appear, this usually has no adverse effects unless the voltage is too low.

REV 11/19 

    • Related Articles

    • How to get started with the SDA-RX300 (HDMI) for RX300 and RX-RDP devices.

      PRE INSTALLATION REQUIREMENTS 1. You will need an NComputing Secondary Display Adapter Kit (SDA) There are different versions of these adapters and you will need to ensure that you have the right one to fit your needs. This article covers the HDMI ...
    • How to update Linux kernel in SDA for RX-HDX

      Background: In some earlier versions of the SDA for RX-HDX, the device comes with an older version of the Linux kernel (4.9.35+). In some rare occasions this Linux kernel version may result in occasional freezing of the device. We recommend customers ...
    • RX-RDP with VNC Can Have Issues. Please Refer this Article

      Product Line:  VERDE A customer had the following issue: Using VNC, they accessed their RX-RDP client Once again, via VNC, they logged into the VERDE environment Selected their Win10 image The Image comes up, but the screen is black. Solution:   The ...
    • Using VNC with RX-300 and RX-RDP

      Product Line:  VERDE There is a known limitation with VNC: The ‘/novcast’ custom parameter for the RDP connection allows the customer to VNC-shadow the RDP session, but it disables the vCAST technology, which is the main feature of the SuperRDP ...
    • Can RX300/RX-RDP/RX-HDX work with PoE?

      There is a way to make RX300(or RX-RDP, RX-HDX) works with Power over Ethernet. Active PoE Splitter available from Amazon which is much cheaper and easier than Raspberry Pi PoE Hat circuit.  For example, below is the picture of typical Active PoE ...