Possible issues with Multiple Factor Authentication (MFA)

Possible issues with Multiple Factor Authentication (MFA)

Product Line:  VERDE

This article is devoted to things you may encounter with Multi-Factor Authentication (MFA).

  1. After entering the 6 digit code, you see the following failure:

  2. MFA requires that the smart phone you're using to receive the 6 digit code and the server where VERDE is installed are time-sync'd.  It doesn't need to be sync'd by the hour, only the minute.  For example, if your server is in a different time zone, that's fine.  It can be hours off from your smart phone, but, it must be time sync'd in minutes.  There can be no more than a 30 second difference.  


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