Possible issues with Multiple Factor Authentication (MFA)
Product Line: VERDE
This article is devoted to things you may encounter with Multi-Factor Authentication (MFA).
- After entering the 6 digit code, you see the following failure:
![](https://desk.zoho.com/DocsDisplay?zgId=552008318&mode=inline&blockId=bfw51170f169ec2e548b9b0050ac5fa3cf000)
- MFA requires that the smart phone you're using to receive the 6 digit code and the server where VERDE is installed are time-sync'd. It doesn't need to be sync'd by the hour, only the minute. For example, if your server is in a different time zone, that's fine. It can be hours off from your smart phone, but, it must be time sync'd in minutes. There can be no more than a 30 second difference.