PMC: Invalid Credentials upon login to dashboard.

PMC: Invalid Credentials upon login to dashboard.

Once you setup the Virtual Appliance, you will be asked for credentials to access the dashboard. 
If you enter your Management Portal credentials, these will not be accepted and you will receive a message in red "credentials for user [your email] are invalid".



When you login for the first time, the credentials that you are being asked for are pertinent to the built-in admin account of PMC.  
These credentials are rather given to you per the document PMC Setup Guide

"The built-in PMC user account with administrative privileges is ‘pmcadmin’. The password is ‘pmcadmin’ too". 

Once you enter the right credentials and have full access to the dashboard, then, you can proceed to create users and credentials for access to PMC.


REV 03.20 
    • Related Articles

    • PMC 2.5 Quick Start Guide

      Product Release Notes: NComputing PMC, Version 2.5.0 Product: NComputing PMC Version: 2.5.0 Supported virtual machine environments:   VMware ESXi 6.7 Citrix XenServer 7.4.0 Microsoft Hyper-V Manager Version 10.0.17763.1 PMC has been tested and ...
    • What is PMC?

      OverviewNComputing PMC is an endpoint management system designed and developed to remotely manage NComputing access devices including LEAF OS devices (PCs/Laptops), RX420(RDP), RX-RDP+, RX-RDP and RX-300 thin clients.   PMC is provided as a virtual ...
    • RX-RDP configuration version 14 update in PMC 2.0.1

      In PMC 2.0.1 the Configuration version 14  need to manually upload in the SUPPORTED DEVICE CONFIGURATIONS list to manage the RX-RDP devices which has 2.2.0 ,2.6.2 firmware updates. Here is the below steps needs to follow for to update Configuration ...
    • NComputing - Using PMC on Microsoft Azure Marketplace

      NComputing PMC Endpoint Manager Using PMC on  Microsoft Azure Marketplace NComputing offers PMC as a preconfigured Linux Virtual Machines on Microsoft Azure Marketplace.  This document has step-by-step instructions for deploying PMC from the ...
    • PMC licensing

      PMC must be registered to the Management Portal upon installation before it can be used. Your Management Portal account will determine the licensing options available. It is important that you use the correct credentials when registering PMC to the ...