L300: Mouse or input device is behaving erratically.
If an input device you use with your L Series device shows erratic patterns, seems to work intermittently, or doesn't work at all, there are a few tips that may help.
1. Sometimes, USB devices coming from different vendors, may use components that will contribute to such erratic behavior. This is common in economy or generic brand devices. Acquiring a known or more specialized brand device can help.
2. In other scenarios, the engineering of such device requests a generous amount of electrical energy from the USB port. This is true on wireless devices, where the USB transmitter of a mouse or keyboard, requires more energy from the USB port where it's attached to, in order to transmit the wireless signal to the device. One thing that can help on this scenario, is to transfer the USB device to the vertical 2.0 ports in the L300. The ports for keyboard and mouse are only 1.1 complaint and if this is enough to satisfy most input devices. However, the 2.0 ports will be able to provide more electrical current for more power-hungry third-party devices.
Keyboard Configuration The keyboard is the primary input facility of a personal computer system. In NoTouch, you have several ways to configure the keyboard. Most people will be fine with just setting the keyboard layout (English, French, German, ...
L Series: Disable USB keyboard and mouse
In some cases, L300 devices are used in a kiosk or display only mode where local human interaction is not desired. This can be achieved by disabling USB keyboard and mouse drivers on L300 device through the steps below: • Open Device Manager in ...
L Series: L-230, L-130 and Legacy Devices. About USB Device Support
If you are using terminals that are not compatible with vSpace Pro 11 or Enterprise edition, likely, these are outdated and need to be upgraded. You can see our new line of products and consult your sales representative or authorized partner about ...
Error: "Input Not Supported"
The error is likely coming form your monitor, since it does not support the resolution it is given. Please check what is the accepted resolution for your monitor and change the resolution on your NComputing access device.
What are the default USB peripherals settings in RX-RDP, RX420(RDP), RX300 and LEAF OS devices?
Please refer to RX-RDP, RX420(RDP), RX300 and LEAF OS user configuration guide for additional details: https://support.ncomputing.com/portal/kb/articles/rx300-rx-rdp-user-configuration-guide The Peripherals section of the RX-RDP Setup GUI allows ...