Issues Shutting Down a Remote Access (RA) Session via the Management Console/Reporting/Live Sessions

Issues Shutting Down a Remote Access (RA) Session via the Management Console/Reporting/Live Sessions

Product Line:  VERDE

If you have issues ABORTing a Remote Access (RA) Session from the Management Console/Reporting/Users/Live Sessions, check the Target PC Group Policy as directed in the following:


1. On the remote host open gpedit.msc and Navigate to Local Computer > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.

2. Select Automatic reconnection.

3. Change the key's state to "Disabled" and save the settings.

 

Now, try to ABORT the remote access session from Reporting - Live Session option on Verde Management Console.


    • Related Articles

    • Defining and Setting Up a Remote Access Session in VERDE

      Product Line:   VERDE This article provides a quick step-by-step Remote Access connection running in a current VERDE/VERDEOS environment. Have the following at the ready: The IP Address of the Target PC/Laptop Know the Target PC's user and password ...
    • Active Directory Authentication With Remote Access Session

      Product Line:  VERDE Here is the way to configure Remote Access using an Active Directory Username as follows: FIRST, you must create a Verde Local User in Management Console with same Username and Password as the Active Directory Account   In the ...
    • VERDE Remote Access Licensing The Way It Works

      Product Line:  VERDE VERDE Remote Access - Setup - We now provide an OVA  and VHD  virtual appliance to be used to install VERDE to provide a fast and easy way to try the Remote Access feature. However, the other installation methods (RPM and ...
    • Remote Access RA Fun Facts

      Product Line:  VERDE This article focusses on useful facts about RA. What is the highest screen resolution VERDE Remote Access able to support? The highest screen resolution we have tested with Verde Remote Access session is 1920 x 1080. Is dual ...
    • Remote Access Specific Possible Issue

      Product Line:  VERDE Issue: There's a slight issue with Remote Access Only VERDE installs.  For example, VMWare with VERDEOS, Virtual Box with VERDEOS.   When a user attempts to login and access the Target PC, the issue manifest itself in the ...