Issues Shutting Down a Remote Access (RA) Session via the Management Console/Reporting/Live Sessions
Product Line: VERDE
If you have issues ABORTing a Remote Access (RA) Session from the Management Console/Reporting/Users/Live Sessions, check the Target PC Group Policy as directed in the following:
1. On the remote host open gpedit.msc and Navigate to Local Computer > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.
2. Select Automatic reconnection.
3. Change the key's state to "Disabled" and save the settings.
Now, try to ABORT the remote access session from Reporting - Live Session option on Verde Management Console.
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