IMPORTANT: AVD customers – migrate your RX and LEAF OS firmware to 4.2.8 (or newer) by June 30, 2023
IMPORTANT information applicable only for customers using Azure Virtual Desktop (AVD) or Windows 365:
We have implemented critical client-side changes in the 4.2.8 firmware version of LEAFOS, EX500, RX420(RDP), RX440(RDP) and RX-RDP+ devices to adapt to a newly optimized Azure backend for the AVD service.
Customers using older firmware versions prior to 4.2.8 may experience stability issues when conecting to AVD sessions. To avoid being impacted by Microsoft's upcoming change to their Azure infrastructure, you must upgrade your LEAFOS, EX500, RX420(RDP), RX440(RDP) and RX-RDP+ devices to firmware version 4.2.8 (or newer) by June 30, 2023.
The latest RX and LEAF OS firmware images can be downloaded directly from NComputing software download page:
Related Articles
How can I update firmware for RX-RDP, RX-RDP+, RX420(RDP) and LEAF OS devices?
Please refer to RX-RDP, RX-RDP+, RX420(RDP), RX300 and LEAF OS user configuration guide for additional details: https://support.ncomputing.com/portal/kb/articles/rx300-rx-rdp-user-configuration-guide The Support section of Setup GUI contains ...
RX300, RX-RDP, RX420(RDP), RX440(RDP), EX500 and LEAF OS User Configuration Guide
There are multiple guides available for EX500 and LEAF OS configurations: Getting Started: EX500 and LEAF OS for Microsoft AVD & Windows 365 Cloud PC https://ncomputing.box.com/shared/static/cskgql7fl8u83irofbcgyym6l8fgiywi.pdf RX-RDP, RX420(RDP), ...
Does NComputing thin clients support Azure Virtual Desktop (AVD) and Windows 365 Cloud PC connection?
Yes. NComputing is an official AVD partner for integrated Linux thin client solutions verified by Microsoft. Both RX420(RDP) and RX-RDP+ thin clients supports Microsoft AVD and Windows 365 connections. To learn about our AVD and Windows 365 ...
RX300, RX-RDP, RX420(RDP), RX440(RDP), EX500 and LEAF OS User Configuration Guide
For your convenience, here is a direct link for the configuration guide for RX300, RX-RDP, RX420(RDP), RX440(RDP), EX500 and LEAF OS products: https://ncomputing.box.com/shared/static/310pp20tfhh4aqc6x4nj14sxch52q360.pdf
Getting started guide: LEAF OS for Microsoft AVD and Windows 365 Cloud PC
This LEAF OS Getting Started Guide summarizes important configurations to get your organization started with Microsoft AVD or Windows 365 Cloud PC: https://ncomputing.box.com/shared/static/cskgql7fl8u83irofbcgyym6l8fgiywi.pdf