I am trying to register my X550 / X350 card and I am no longer able to do it.

I am trying to register my X550 / X350 card and I am no longer able to do it.

NComputing stopped supporting the X Series on June 2016. Up to June 30th 2020, the vSpace software for X Series will be able to be registered under a fee. Past this date, both the product and software are not end-of-life and no service is available for them.
For more reference: 

The natural successor of the X Series its the MX100, however there are other new products and services that you can also use.

X300 terminals are currently at End of Life and are no longer supported. 

Possibility of registration of X Series devices according to the instructions on this article, will no longer be possible past June 30, 2020.  Past this date, the X Series activation features will no longer be online.


Article #KB480
Last Edited: June 19, 2020

    • Related Articles

    • Offline Registration Process for Legacy vSpace Software Versions

      With the end of life of several of our vSpace Server editions, the online registration services have been decommissioned as follows: Apr 30, 2018 --vSpace 4.x, 7.x and 8.x Apr 30, 2018 --vSpace 6.x for L-series thin clients These dates, as well as ...
    • Can I still perform online registration or offline registration with earlier versions of vSpace Software?

      On July 1st, 2020, the following changes to available registrations will go into affect. New server registration is available for:  vSpace Pro LTS vSpace Pro Enterprise Edition  Registration will no longer be available for the following legacy ...
    • Smart Card Reader Support in vSpace Pro

      Enhanced Smart Card Reader Support: Extended smart card support for RX300 and vSpace Pro Client for Windows is now an included feature starting with vSpace Pro version starting in 11.2.0 and higher versions. If your organization requires smart cards ...
    • vSpace Pro Offline Registration: Important limitations to know

      What is the function of the Offline Registration feature? Some customer sites have highly sensitive requirements that prohibit all Internet connectivity.  vSpace Pro 11.3 LTS includes an option to use an Offline Registration method to register a ...
    • vSpace 11 and Proxy Registration setup

      vSpace 11 will allow online registration via proxy server. You must first establish the proxy settings before attempting to register online via the NComputing Management Portal. in Windows Network Settings enable Proxy settings, and specify your ...