Overview
This article provides detailed information about supported Windows platforms, device compatibility, and licensing requirements for NComputing vSpace Pro editions.
Before deploying vSpace Pro, review the NComputing thin
client devices connected to your environment to ensure compatibility and
compliance with licensing terms.
vSpace Pro 11.3 LTS
(Long-Term Support), also referred to as vSpace Pro LTS
Supported Windows Operating Systems
Windows Server 2016, 2012 R2 U1,
2012, 2008 R2 SP1, MultiPoint Services Role (Server 2016), Windows MultiPoint
Server 2012/2011, Windows 10 Enterprise/Pro (64-bit), Windows 8.1 (64-bit),
Windows 7 SP1 (64-bit).
Supported Thin Clients
RX300, RX300+, L400, L250, L300,
L350, M300, MX100S, MX100D, and vSpace Pro Client for Windows.
Licensing Requirements
If you have older supported devices
(e.g., L250, L300, M300) manufactured prior to January 1, 2015, choose one of
the following options:
· Option 1: Purchase vSpace Pro AMP license (SKU:
NC-AMP-1A) for all compatible NComputing devices registered under your
NComputing Management Portal account. This is the recommended option, as it enables
your entire deployment to upgrade to vSpace Pro Enterprise with the latest
Windows OS support, including Windows 11 and Windows Server 2025.
· Option 2: Purchase vSpace Pro Aged Device Connection
license (SKU: vSpacePro-Old-1A) for devices manufactured before January 1,
2015. This license only permits use with vSpace Pro LTS and does not include
the benefits of vSpace AMP or vSpace Pro Enterprise.
Devices manufactured after January
1, 2015 can connect to vSpace Pro LTS without restrictions.
vSpace
Pro Enterprise Edition
Supported Windows Operating Systems
Windows Server 2025, 2022, 2019,
2016, 2012 R2 U1, 2012, 2008 R2 SP1, MultiPoint Services Role (Server 2016),
Windows MultiPoint Server 2012/2011, Windows 11, Windows 10 Enterprise/Pro
(64-bit), Windows 8.1 (64-bit), and Windows 7 SP1 (64-bit).
Supported Thin Clients
RX300, RX300+, RX420(vSpace), L400,
L250, L300, L350, M300, MX100S, MX100D, RX420(RDP), RX440(RDP), RX-RDP+, RX540,
RX580, LEAF OS devices, and vSpace Pro Client for Windows.
Licensing Requirements
To deploy vSpace Pro Enterprise, an
active vSpace AMP subscription is required for all applicable NComputing
devices connected to vSpace Pro Server installations to enable more than five
concurrent sessions beyond the 7-day trial period.
vSpace Pro Enterprise can be freely
downloaded and installed, starting in a 7-day trial mode. During this period,
session is limited based on device type, as described below.
Trial Mode Behavior (vSpace Pro Enterprise v12.7.4
and later)
Trial mode limitations vary by
device category:
· RX300, RX300+, L400, L250, L300, L350, M300,
MX100S, MX100D, RX420(vSpace): Support up to 5 concurrent sessions for 7 days with
no session time limit. Requires vSpace AMP license (SKU: NC-AMP-1A) to achieve vSpace
AMP compliance to remove trial mode.
· RX420(RDP), RX440(RDP), RX-RDP+, RX540, RX580,
vSpace Software Clients: Support up to 5 concurrent sessions, 10-minute limit
per session, re-login allowed. No expiration on trial period. Requires vSpace
Pro Software Connection License (SKU: vSpacePro-SW-1A) to remove trial mode.
· LEAF OS, EX500, EX500W: Follows the same trial limitation
as RX420(RDP) devices above. Requires LEAF OS Software Connection License (SKU:
vSpacePro-LeafOS-1A) to remove trial mode.
See the summary table below for
details.
Table 1: vSpace Pro Enterprise
Trial Mode Behavior (version 12.7.4 and higher version)
|
Endpoint
|
Trial mode restrictions
|
Required license type
to remove trial mode
|
|
·
RX300, RX300+
·
L250, L300, L350, L400
·
M300, MX100S, MX100D
·
RX420(vSpace)
|
A
maximum of 5 concurrent sessions are permitted from this group of devices for
a one-time trial period of 7 days. There is no session time limit during the
trial period. Once the trial period is over, sessions from these devices will
not be allowed, and AMP for vSpace Pro will be required for these devices to
establish sessions with vSpace Pro Enterprise.
|
AMP for Space Pro (per device)
(SKU: NC-AMP-1A)
|
|
·
RX420(RDP), RX440(RDP)
·
RX-RDP+
·
RX540, RX580
·
vSpace Pro Software client for Windows
|
A maximum of 5 concurrent sessions are permitted from
this group of devices. No expiration on trial period. The sessions will end
automatically after 10 minutes. Users can sign-in again after the timeout.
|
vSpace Pro Software Connection license* (per concurrent user session)
(SKU: vSpacePro-SW-1A)
|
|
·
LEAF OS
·
EX500
|
A maximum of 5 concurrent sessions are permitted from
this group of devices. No expiration on trial period. The sessions will end
automatically after 10 minutes. Users can sign-in again after the timeout.
|
LEAF OS Software Connection license* (per concurrent user session)
(SKU: vSpacePro-LeafOS-1A)
|
* Note:
RX420(RDP), RX440(RDP), RX-RDP+, RX540, RX580, or LEAF OS devices purchased
with bundled vSpace connection licenses or separate vSpace Software Connection Licenses
are not subject to trial mode limitations and are excluded from vSpace AMP
compliance calculation. These devices have full access to vSpace Pro Enterprise
without restrictions.
Legacy vSpace Servers
(End-of-Life)
The following versions are no
longer supported: vSpace 4, vSpace 6, vSpace 7, vSpace 8, vSpace Pro 10, vSpace
Pro 11.0, vSpace Pro 11.1, vSpace Pro 11.2, and vSpace for Linux.
Customers are strongly encouraged
to migrate to vSpace Pro LTS or vSpace Pro Enterprise to ensure continued
compatibility, support, and access to the latest Windows operating systems.
Frequently Asked Questions
1. Can I connect L250, L300 or M300 thin clients to
Windows 11?
Yes. These models are supported by
vSpace Pro Enterprise running on Windows 11, provided the deployment is vSpace
AMP compliant.
2. Can I use X-series thin clients?
No. X-series (such as the X550)
were supported only on vSpace 6, which is end-of-life (EOL). Consider upgrading
to RX420(vSpace) or L400, both supported by vSpace Pro Enterprise running the
latest Windows operating systems.
3. Which vSpace versions support L400 thin
client?
Both vSpace Pro LTS and vSpace Pro
Enterprise support L400 thin clients. vSpace Pro Enterprise offers advanced
features and supports the latest Windows operating systems, including Windows 11
and Windows Server 2025.
4. Which version of vSpace supports Windows
11?
Only vSpace Pro
Enterprise provides support for Windows 11.
5. Can L300 devices manufactured after
January 1, 2015 use vSpace Pro LTS for free?
Yes. These devices can connect to
vspace Pro LTS without restrictions. However, to connect to Windows 11 hosts, you
must use vSpace Pro Enterprise, and vSpace AMP compliance is required.
6. What about L300 devices manufactured
before January 1, 2015, can I use vSpace Pro Servers?
Yes. You have two options:
Option 1: Use the vSpace Pro Aged Device Connection License
(SKU: vSpacePro-Old-1A) to operate with vSpace Pro LTS.
Option 2: Become vSpace AMP compliant(SKU: NC-AMP-1A) to use vSpace Pro Enterprise, which includes
support for Windows 11 and Windows Server 2025.
We recommend the second option, as it provides access to the
latest features, ongoing updates, and full compatibility with current Windows
operating systems.
7. How does vSpace AMP compliance apply in
mixed deployments for my vSpace Pro deployment?
In mixed vSpace Pro environments,
only vSpace-specific thin clients — L250, L300, L350, L400, RX300, RX300+,
M300, MX100S, MX100D, and RX420(vSpace) — are counted toward vSpace AMP
compliance.
Multi-VDI devices — RX-RDP+,
RX420(RDP), RX440(RDP), RX540, RX580, EX500, EX500W, and LEAF OS — require
separate vSpace Software Connection Licenses but are not included in the vSpace
AMP compliance calculation.
For example, if you have vSpace Pro
Enterprise deployment includes ten L300 devices and five RX420(RDP) devices,
only the ten L300 devices count toward vSpace AMP compliance calculation.
Therefore, ten vSpace AMP licenses (one per L300 device) are required to
achieve vSpace AMP compliance.