How do I redeem vSpace Pro Aged Device Connection license?
If you purchase vSpace Pro Aged Device Connection license, you’ll receive a license key.
To redeem the license key:
1. Go to www.ncomputing.com and login using the using the account that you used when you registered your vSpace Pro installation. Then click on the ‘management portal’ option to access the Management Portal.
2. Use the standard "redeem" license key functionality provided by the Management Portal. Click on “Redeem License Keys” to redeem vSpace Pro Aged Device Connection License key.
Then enter your vSpace Pro Aged Device Connection license key and click on "Redeem"
(3) Your vSpace Pro Aged Connection license key information will be displayed and click on "Confirm" for the license key redemption confirmation. That’s it.
(4) To check your redeemed vSpace Pro Aged Device Connection license, go to NComputing Management Portal ‘Home’ page -> click on ‘My vSpace Installations’ -> select ‘vSpace Pro Compliance’ tab. The total quantify of vSpace Pro Aged Device Connection should reflect all of your current vSpace Pro Aged Device Connection licenses.
How do I redeem an AMP for vSpace Pro License key?
If you purchase AMP for vSpace Pro, you’ll receive a license key. To redeem the license key: 1. Go to www.ncomputing.com and login using the same account that you used to register your vSpace Pro installation. Then click on the ‘management portal’ ...
This NComputing device is not authorized to use the version of vSpace Pro to which you are connecting...
This article assumes that you are using vSpace Pro 11.3 LTS as this message is specific to this particular vSpace Pro version. If you are getting this message, your NComputing device(s) (L250, L300 or M300) was manufactured prior to January 1st, ...
Device shows a black screen when connecting to vSpace Pro and returns to Server List menu.
This article assumes that you are using vSpace Pro Enterprise, or 11.3.2 LTS and are using L250, L300 or M300. Any other version of vSpace, as of the writing of this article is not supported. If your terminal displays this behavior, the device was ...
vSpace Pro Installation - Tips, References and Process Detail
Published The following article is a detailed process and tips for installing our vSpace Pro platform (vSpace Pro LTS, vSpace Pro Enterprise Edition). As an additional supplement, this article will deal with all other aspects of Pre-Deployment and ...
How to: Register vSpace Pro 11.3.3 LTS Offline
This Article is for administrators who are looking to register their vSpace Pro 11.3.3 LTS installation. ATTENTION: Do not perform Offline Registration if you have Aged Devices (Manufactured Prior to January 1, 2015) as these devices are subject to ...