How do I redeem a Device AMP license key for RX, LEAF OS, and EX devices?

How do I redeem a Device AMP license key for RX, LEAF OS, and EX devices?

When you purchase Device AMP license for RX-RDP+, RX420(RDP), RX440(RDP), RX540, RX580, LEAF OS, or EX500W devices, you’ll receive a corresponding license key.

To redeem a license key:
Go to www.ncomputing.com and login using the using the account that you used when you registered your RX-RDP+, RX420(RDP), RX440(RDP), RX540, RX580, LEAF OS, or EX500W devices. Then click on the ‘management portal’ option to access the Management Portal.

Use the standard "redeem" license key functionality provided by the Management Portal. Click on “Redeem License Keys” to redeem the Device AMP License key.

Then enter your Device AMP license key and click on "Redeem"

Your Device AMP license key information will be displayed and click on "Confirm" for the license key redemption confirmation. 

After redeeming the key you will be prompted to allocate the Device AMP license to specific RX, LEAF OS or EX devices.  You may defer this allocation to a later time.  In this case you can use the allocate button available in the My Licenses UI to allocate this license key the future.

The allocate functionality displays a list of registered RX-RDP+, RX420(RDP), RX440(RDP), RX540, RX580, LEAF OS, or EX500W devices.  You can select 1 or more of these devices to allocate the AMP License.


Once you select the eligible devices to apply the Device AMP license, click on "yes, Allocate" to proceed.  Please note that once the Device AMP license is allocated to a specific RX-RDP+, RX420(RDP), RX440(RDP), RX540, RX580, LEAF OS, or EX500W device(s), It cannot be removed


After confirming the allocation selection, the ‘Device AMP License Expiration’ date for the specific RX-RDP+, RX420(RDP), RX440(RDP), RX540, RX580, LEAF OS, or EX500W device is extended based on the term provided by the license.