Keep Your NComputing Endpoint Devices Up to Date for Optimal Performance
To ensure optimal performance and compatibility of your NComputing endpoint devices, it's important to keep the firmware up to date.
You can download the latest firmware for the RX-RDP+, RX420(RDP), RX540, EX500W, and LEAF OS devices from the NComputing Software Downloads page:
https://www.ncomputing.com/support/downloads
Once you've downloaded the firmware image, you can update the corresponding firmware using one of the following methods:
Via FTP server
Via HTTP URL
Via connected USB memory stick
Via PMC Endpoint Manager
After the first year of complimentary Device AMP (Annual Maintenance Program) coverage for RX-RDP+, RX420(RDP), RX540, EX500, EX500W, and LEAF OS devices, a valid Device AMP subscription is required to install new firmware updates.
For more details on the benefits of Device AMP, please refer to the following KB article.